Image Import problem

[ChristianG]

Hi

 

I am having problems importing images. I have tried using Store Manager and although it can handle small numbers, it falls over if any significant quantity of images. I have images for 2000 products that are already imported successfully into Prestashop. I have even tried breaking down the import files into smaller sections. No joy.

 

So I tried importing from the Back Office and I get the following error log. I think that I know what it means, but I just want to check. I think that it means that there is an illegal character ( à ) in the names of my products (names that are already in Prestashop?). I have tried using French and English as the import language and I get the same error. It seems very peculiar as the Character is already in all the titles of the products that I have already imported into Prestashop.

 

Any suggestions?

 

Thanks,

 

Christian

[phrasespot]

isCatalogName validation function is applied to product or category names (according to its comment) and checks that following characters do not exist in the names: <>;=#{}

 

What is the character appearing as question mark in the capture? is it à?

[ChristianG]

Hi Phrasepot

 

Yes the character is à.

 

I already have all my products in the store, they are only missing their images. So all my products have an à in their titles and the DB has accepted them without error. I am simply trying to add images. I have tried changing the coding of the files to UTF-8 and also

iso-8859-1 and although that means the contents of the column show up during the import process, the import fails with the same error.

 

I am also trying to import the images with StoreManager, but although the import runs with out errors I end up with a very long ftp queue and the application uses up 98% of my CPU and many of the images do not import. Very unimpressed.

 

As you can probably tell, I am no expert. I am just muddling my way through. It is very frustrating, I have been trying for days to get these images into the store.

 

I would be grateful of any suggestions

[phrasespot]

Illegal characters are only limited to the ones in my previous post. If grave accent is causing problems, then better open a bug report.

Edited July 1, 2012 by phrasespot (see edit history)