marioviljoen Posted June 27, 2012 Share Posted June 27, 2012 (edited) Since I have decided to change the password in the Presta shop area Preferences > Database > Password. My site just wont come up at all, What's going on here ? All I get is "The database selection cannot be made." PLEASE HELP !!! Edited June 27, 2012 by marioviljoen (see edit history) Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 27, 2012 Share Posted June 27, 2012 Hi mario, If you change that password field back to whatever it was originally, that should hopefully resolve it for you. That area of your Back Office is only for making changes after you've changed them in the database itself in order to make sure your site continues to point in the right direction. What you've done here is basically entered an incorrect password for your database in your Back Office, so your access is getting denied. Once the password is correct again, you should be fine. In the future, if you would like to change the password to your database you should do that through your hosting provider, and then only update that field once it has already been changed. I hope this helps. -Mike Link to comment Share on other sites More sharing options...
marioviljoen Posted June 27, 2012 Author Share Posted June 27, 2012 I am not sure what the old password was, Can I get to the required PHP area, that is, Where ? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 27, 2012 Share Posted June 27, 2012 I am not sure what the old password was, Can I get to the required PHP area, that is, Where ? If you're not sure what the old password was, I would recommend that you call your hosting provider. They'll be able to help you out, as we don't have access to this. -Mike Link to comment Share on other sites More sharing options...
marioviljoen Posted June 27, 2012 Author Share Posted June 27, 2012 I have access to the area, what I need to know is where to look ? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 27, 2012 Share Posted June 27, 2012 I have access to the area, what I need to know is where to look ? It varies by hosting provider, and the best thing to do is honestly to call your host. They can help you recover or change the password if you do not currently know it. -Mike Link to comment Share on other sites More sharing options...
marioviljoen Posted June 27, 2012 Author Share Posted June 27, 2012 ok, Thanks Link to comment Share on other sites More sharing options...
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