jim1625 Posted June 21, 2012 Share Posted June 21, 2012 Hi. For the first time I have manually added a customer to the back office and now all my other previous customers details are not displaying even though it says (22 results). If I use the name filter I get the customer with that name appear but I just cannot now get all the customers to appear. Also the edit/delete icons on the right hand side under "Actions" have disappeared. I've attached a screenshot to help show people what is happening. Please can someone help me fix this issue. Thanks very much. James P.S. I have tested the site on IE8, IE9, Firefox, safari and Chrome and all have the exact same issue. Link to comment Share on other sites More sharing options...
jim1625 Posted June 21, 2012 Author Share Posted June 21, 2012 One other thing to add. I have now just tried to see if I can manually add an order in the back office but cannot seem to find the section do this. Can someone please also tell me if it is possible to manually add an order in the back office. Thanks James Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 21, 2012 Share Posted June 21, 2012 Hi James, You cannot manually create orders through the Back Office in your version of PrestaShop. However, this is a feature that will be available in version 1.5. -Mike Link to comment Share on other sites More sharing options...
jim1625 Posted June 22, 2012 Author Share Posted June 22, 2012 Hi Mike, Ok thanks for the heads up about v1.5 being able to do it. I have managed to figure out a work around for the time being however my problem still exists of not all my customers are being displayed in the back office? Can you please help. Thanks James Link to comment Share on other sites More sharing options...
jim1625 Posted June 25, 2012 Author Share Posted June 25, 2012 Can anyone help on why this is happening as I now cannot get any of my old customers details up which is an absolute pain. I know they are not deleted as prestashop says 23 result(s) but I just cannot see them. Any help would be much appreciated it. James P.S. This has only happened ever since I mainly entered a customers details in the back office, rather than the customer entering it themselves on the frontend. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 25, 2012 Share Posted June 25, 2012 Hi James, Have you checked your database to ensure that not only are all of the customers are in there, but they all follow the same format? -Mike Link to comment Share on other sites More sharing options...
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