PasiniOnline Posted June 20, 2012 Share Posted June 20, 2012 Hi, I have downloaded and installed an HSBC API module to take secure online payments. All was fine until I tried a test payment of a 10p product when it gave me an error code 10. I'm unable to find any literature which could help me out with this problem, has anyone got a fix? Using prestashop 1.4.6.2 Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 20, 2012 Share Posted June 20, 2012 Hi Pasini, Can you please post a link to the module you are using so that we can try to look into this for you? -Mike Link to comment Share on other sites More sharing options...
PasiniOnline Posted June 20, 2012 Author Share Posted June 20, 2012 Hi there, Yes here is the link http://www.myiconart.com/modules/hsbc/ I have been told that I need to supply an xml file to HSBC to check that payment processes work but I haven't the first clue of how to do that. Apparently I need to extract the xml information from the module. Does that make any sense? Thanks Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 20, 2012 Share Posted June 20, 2012 No, I mean a link to where you downloaded this module. I'm not very familiar with this, so I would need to know where it's coming from. -Mike Link to comment Share on other sites More sharing options...
Dh42 Posted June 20, 2012 Share Posted June 20, 2012 He is using this module http://www.presto-changeo.com/en/payment-modules/43-hsbc-uk-payment.html Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 20, 2012 Share Posted June 20, 2012 He is using this module http://www.presto-ch...uk-payment.html Thanks DesignHaus! In that case, I will bring in the developer of this module to address your concerns directly, as I trust him to give you the best support for his work. -Mike Link to comment Share on other sites More sharing options...
tomerg3 Posted June 20, 2012 Share Posted June 20, 2012 Pasini: please use https://www.presto-changeo.com/en/contact_us to contact us and include all your server info + steps to recreate the issue. Link to comment Share on other sites More sharing options...
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