bossydal1 Posted June 19, 2012 Share Posted June 19, 2012 i'm having a hugh problem with my combinations they won't load and the probuct won't load either and i have no idea how to solve this. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 19, 2012 Share Posted June 19, 2012 Hi bossydal, You will need to provide more information about your specific issue, such as screenshots, links and a description of what is happening if you would like to get assistance on this. -Mike Link to comment Share on other sites More sharing options...
bossydal1 Posted June 19, 2012 Author Share Posted June 19, 2012 in the product bit when you make a product the combination won't come up at all and the product won't come up either admin panel http://a8.sphotos.ak.fbcdn.net/hphotos-ak-snc7/413625_432995143389858_592716247_o.jpg website http://dna-online.co.uk/presta/product.php?id_product=11 Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 19, 2012 Share Posted June 19, 2012 in the product bit when you make a product the combination won't come up at all and the product won't come up either admin panel http://a8.sphotos.ak...592716247_o.jpg website http://dna-online.co...p?id_product=11 I can't say for sure purely based on those screenshots, but my guess is that you very likely have way too many combinations for your server to handle. You will need to contact your hosting provider to see if they can even handle that for you, because that's a pretty massive amount of data for your host to handle. -Mike Link to comment Share on other sites More sharing options...
bossydal1 Posted June 19, 2012 Author Share Posted June 19, 2012 (edited) is there anyway i can change the amount of combinations with out having to uninstall presta shop and reinstalling and redoing everything? what is the name of the file were that information is as then i can just edit it as i really dont want to do the whole website again Edited June 19, 2012 by bossydal1 (see edit history) Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 19, 2012 Share Posted June 19, 2012 is there anyway i can change the amount of combinations with out having to uninstall presta shop and reinstalling and redoing everything? You don't need to uninstall anything, but you can delete your combinations and start over by just starting the Combinations Generator process again. When you click the button, you should get a warning that this will delete your existing combinations. Just click 'OK' and you can do it again. -Mike Link to comment Share on other sites More sharing options...
bossydal1 Posted June 19, 2012 Author Share Posted June 19, 2012 if you look at the picture of my admin panel i can't even get on to that now Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 19, 2012 Share Posted June 19, 2012 if you look at the picture of my admin panel i can't even get on to that now In that case, I would recommend that you contact your hosting provider, because my guess is that you've probably overloaded it by quite a bit. -Mike Link to comment Share on other sites More sharing options...
bossydal1 Posted June 19, 2012 Author Share Posted June 19, 2012 what should i tell them? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 19, 2012 Share Posted June 19, 2012 what should i tell them? Just tell them what you've told us here, that you were adding combinations and then everything disappeared, and then ask them what they can do to help, whether it's making some changes to your server or manually deleting the combinations from your database to clear some room. -Mike Link to comment Share on other sites More sharing options...
bossydal1 Posted June 19, 2012 Author Share Posted June 19, 2012 do you mean that i might have to much data on my server as i have over 9gb empty or do you mean somthing else Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 19, 2012 Share Posted June 19, 2012 do you mean that i might have to much data on my server as i have over 9gb empty or do you mean somthing else There are multiple PHP limits set by your server, including memory_limit, max_input_vars and many more. I would recommend you speak with them because they will be able to give you the best information in this situation. -Mike Link to comment Share on other sites More sharing options...
bossydal1 Posted June 19, 2012 Author Share Posted June 19, 2012 ok i will post the answer they give as it might help others Link to comment Share on other sites More sharing options...
bossydal1 Posted June 19, 2012 Author Share Posted June 19, 2012 i have managed to solve the problem my self here is how i did it 1: open up phpmyadmin from your server 2: select your host on the left handside 3: find the file saying ps_product_attribute (on the left handside) 4: change the box next to show to a max of 1000 and press entre 5: go to the bottom of the page and click check all 6: delete and repeat untill they have all gone away 7: go back in to the combination of the items and you should be able to redo it all a hugh tanks to Mike for all of his help Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 19, 2012 Share Posted June 19, 2012 Great, I'm glad you were able to resolve this! I'll go ahead and mark this thread as solved for you. Happy selling! -Mike Link to comment Share on other sites More sharing options...
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