sterobinson Posted June 19, 2012 Share Posted June 19, 2012 Hi, Got a few Issues first every time I test the site the item is saying airmail europe when I'm actually putting my home address. I've set the site up as UK but it seems I've missed something or I've set up shipping wrong. 2nd Paypal won't work full stop and as usual they haven't been helpful. I've added the api details into the module, but nothing. Any help will be welcomed. Ste Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 19, 2012 Share Posted June 19, 2012 Hi Ste, Per the rules of the PrestaShop forums, please post each question as a separate thread. As for your first issue, what carrier are you trying to use? -Mike Link to comment Share on other sites More sharing options...
sterobinson Posted June 20, 2012 Author Share Posted June 20, 2012 Hi, Didn't know about the one per forum rule many apologies. I'm using royal mail however I ship both domestically and internationally. I've set up the carriers set the zones but when i try to test it it says there isn't a carrier available to ship to my address. Any help would be massively appreciated. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 20, 2012 Share Posted June 20, 2012 Hi, Didn't know about the one per forum rule many apologies. I'm using royal mail however I ship both domestically and internationally. I've set up the carriers set the zones but when i try to test it it says there isn't a carrier available to ship to my address. Any help would be massively appreciated. Are you using a module for royal mail, or are you configuring it manually? -Mike Link to comment Share on other sites More sharing options...
sterobinson Posted June 20, 2012 Author Share Posted June 20, 2012 No module I wasn't aware one existed I'm added it all in manually. I've set zones, countries and everything. It's all set it up for weight. If theres a module out there I could try I'd give it a go. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 20, 2012 Share Posted June 20, 2012 No module I wasn't aware one existed I'm added it all in manually. I've set zones, countries and everything. It's all set it up for weight. If theres a module out there I could try I'd give it a go. Without further knowledge of all of your settings, I can't pinpoint the exact cause of your issue, but here are three threads with different suggestions on how to fix this on your site: http://www.prestashop.com/forums/topic/167661-there-are-no-carriers-available-that-deliver-to-this-address/ http://www.prestashop.com/forums/topic/163246-there-are-no-carriers-available-that-deliver-to-this-address/ http://www.prestashop.com/forums/topic/148197-there-are-no-carriers-available-that-deliver-to-this-address/ Please let me know if any of those work for you! -Mike Link to comment Share on other sites More sharing options...
sterobinson Posted June 20, 2012 Author Share Posted June 20, 2012 Are you using a module for royal mail, or are you configuring it manually? -Mike Hi mike i hadn't filled in the details for the postage at the main shipping tab just on the carriers if that makes sense but it's working now thanks for the offer of help. I don't suppose you know what this means this is the issue of paypal if I have too I'll start up a different forum. PayPal response: TIMESTAMP -> 2012-06-20T20:48:59Z L_ERRORCODE0 -> 10002 L_SHORTMESSAGE0 -> Security error L_LONGMESSAGE0 -> Security header is not valid L_SEVERITYCODE0 -> Error PayPal returned error I've updated the api settings as of 20/06/12 so i know thats not an issue I just want to use paypal accounts to pay for products i've sorted money bookers out for the rest. Link to comment Share on other sites More sharing options...
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