keithwjones Posted June 13, 2012 Share Posted June 13, 2012 (edited) Block advertising v0.3 by PrestaShop Adds a block to display an advertisement. I am using to display an image. The image is the Free Delivery one. The problem is that the image keeps disappearing. PrestaShop ver 1.4.7.0 Keith Edited June 13, 2012 by keithwjones (see edit history) Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 13, 2012 Share Posted June 13, 2012 Hi Keith, Can you please post a link where we can see this for ourselves? -Mike Link to comment Share on other sites More sharing options...
keithwjones Posted June 13, 2012 Author Share Posted June 13, 2012 Mike Thanks http://www.carrollpropertyservices.com/store/en/ I put it back last night and it is still there at present. Keith Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 13, 2012 Share Posted June 13, 2012 Yes, at the moment it appears to work fine for me as well. If it goes down again, please let us know so that we can take a look at it in the "error" state to see what we can identify in terms of any potential issues. -Mike Link to comment Share on other sites More sharing options...
keithwjones Posted June 13, 2012 Author Share Posted June 13, 2012 (edited) Mike It has gone already. Code is showing: <!-- MODULE Block advertising --> <div class="advertising_block"> <a href="http://www.prestashop.com" title="Free Delivery"><img src="http://" alt="Free Delivery" title="Free Delivery" width="155" height="163" /></a> </div> <!-- /MODULE Block advertising --> So no img src. No image displayed in Backend. Also the href is not what I entered originally however it is in Backend at present. By chance I had another window open showing the code when image displayed: <!-- MODULE Block advertising --> <div class="advertising_block"> <a href="http://www.prestashop.com" title="Free Delivery"><img src="http://www.carrollpropertyservices.com/store/modules/blockadvertising/advertising_custom.gif" alt="Free Delivery" title="Free Delivery" width="155" height="163" /></a> </div> <!-- /MODULE Block advertising --> When you go to http://www.carrollpropertyservices.com/store/modules/blockadvertising/advertising_custom.gif the image is there. So it is the code that is going. Keith Edited June 13, 2012 by keithwjones (see edit history) Link to comment Share on other sites More sharing options...
keithwjones Posted June 14, 2012 Author Share Posted June 14, 2012 Mike Just checked again, image not displaying but it is still at: http://www.carrollpropertyservices.com/store/modules/blockadvertising/advertising_custom.gif Keith Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 14, 2012 Share Posted June 14, 2012 Hi Keith, Can you please try regenerating your thumbnails through the Back Office under Preferences > Images and let me know if that works any better for you? -Mike Link to comment Share on other sites More sharing options...
keithwjones Posted June 14, 2012 Author Share Posted June 14, 2012 (edited) Regenerated the images but still not appearing. To get it back I have been uploading it from my computer. Have not done that this time yet. Keith Edited June 14, 2012 by keithwjones (see edit history) Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 14, 2012 Share Posted June 14, 2012 Regenerated the images but still not appearing. To get it back I have been uploading it from my computer. Have not done that this time yet. Keith Can you please try resetting the module, adding the image again and then let me know if that works any better for you? -Mike Link to comment Share on other sites More sharing options...
keithwjones Posted June 14, 2012 Author Share Posted June 14, 2012 Uninstalled module. Installed - reset and image added. Image is now back on the site. Will post again if it goes. Thanks for help Mike. Keith Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 14, 2012 Share Posted June 14, 2012 Uninstalled module. Installed - reset and image added. Image is now back on the site. Will post again if it goes. Thanks for help Mike. Keith It's my pleasure. I hope that it's no longer an issue, but keep me posted! -Mike Link to comment Share on other sites More sharing options...
keithwjones Posted June 14, 2012 Author Share Posted June 14, 2012 Image went within an hour. The image was a gif I have now changed it to png to see if that makes a difference. Keith Link to comment Share on other sites More sharing options...
keithwjones Posted June 15, 2012 Author Share Posted June 15, 2012 Image went again overnight. Now changed for a jpg. Keith Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 15, 2012 Share Posted June 15, 2012 This is very strange, and should not be happening. In your config/config.inc.php file, can you please set "display_errors" to "on" and let me know if you receive any error messages? -Mike Link to comment Share on other sites More sharing options...
keithwjones Posted June 15, 2012 Author Share Posted June 15, 2012 Do not appear to see any errors on Front End. Back End warning which was there before: To use Memcached, you must install the Memcache PECL extension on your server. Keith Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 15, 2012 Share Posted June 15, 2012 Do not appear to see any errors on Front End. Back End warning which was there before: To use Memcached, you must install the Memcache PECL extension on your server. Keith In that case, I would suggest you try to contact your hosting provider to see if they can offer any information on this, because this is not something I've ever seen on a PrestaShop site. -Mike Link to comment Share on other sites More sharing options...
keithwjones Posted June 15, 2012 Author Share Posted June 15, 2012 Thanks Mike. Is there another module I could use. I just need to display an image, does not have to be a link. Keith Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 15, 2012 Share Posted June 15, 2012 Thanks Mike. Is there another module I could use. I just need to display an image, does not have to be a link. Keith Unfortunately, that is the best module I could recommend unless you want to look into paid solutions or hardcoding it into the theme. I have run multiple tests on a clean installation of 1.4.7 with no issues, so I would definitely encourage you to try contacting your hosting provider for more information on what may be going on with your site. -Mike Link to comment Share on other sites More sharing options...
keithwjones Posted June 15, 2012 Author Share Posted June 15, 2012 The hosting is www.1and1.fr but I am not responsible for it. I could do the hard code. Keith Link to comment Share on other sites More sharing options...
keithwjones Posted June 15, 2012 Author Share Posted June 15, 2012 Put config.inc.php back to off now getting: Parse error: syntax error, unexpected T_VARIABLE in /homepages/0/d249044963/htdocs/Site/store/config/config.inc.php on line 32 Line 32: $start_time = microtime(true); Keith Link to comment Share on other sites More sharing options...
keithwjones Posted June 15, 2012 Author Share Posted June 15, 2012 Got it back.Loaded a backup copy of the file. Always good to have a backup. Also jpg still there at present. Keith Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 15, 2012 Share Posted June 15, 2012 Got it back.Loaded a backup copy of the file. Always good to have a backup. Also jpg still there at present. Keith Can you please post a report here? This is certainly not normal behavior for this module. -Mike Link to comment Share on other sites More sharing options...
keithwjones Posted June 18, 2012 Author Share Posted June 18, 2012 Mike Now that I have changed it to jpg it is still there since Friday. Keith Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 18, 2012 Share Posted June 18, 2012 Mike Now that I have changed it to jpg it is still there since Friday. Keith OK well hopefully your good luck will continue! -Mike Link to comment Share on other sites More sharing options...
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