[SOLVED]Stops at Step 3

[phoenixxinOz]

I did a search here on this problem, and read all the results, and applied what I read.
I've just spent 3 solid hours trying to get the install past Step 3. None of what I read/applied worked....when I click "next", I still just get the loading bar, which just disappears after a few seconds.
All the file perms are as required( as per another thread)
I tried it on FF AND IE ( as suggested in another post)
I tried changing to .htaccess( as per another thread)
I'm installing Prestashop on a test subdomain so a friend can try it out.
I use Prestashop on my own site, and do not recall having any problem with installing it.
I'm stumped, and just don't understand what is going wrong.
Any help would be greatly appreciated.
TIA

[jesus]

I have the same problem, when I click in verify (connexion bd) or next step, the iexplorer says error, and only the loading bar appears but does not end....

error:
LINE 328
character 4
error object doesn´t support this property or method
CODE 0
URL …../install/

in spain....

http://www.prestashop.com/forums/viewthread/17301/#78474

[phoenixxinOz]

I don't get any errors on the server log for this install attempt. It just fails to go to the next step.
Yet it installs instantly on my localhost...and on the host ( 1and1: I had no problems with 1and1 and Prestashop) I have Prestashop already installed...could it be a problem with the host I'm using for this install then? It's an Aussie host: COVE. ( I have posted on the COVE forum about it)
This is very frustrating, to say the least.

[jesus]

The problem is the name of data base. I created a DB with short nam, it´s ok, for example:

username_dbname change for username_a

[phoenixxinOz]

Well, I tried your suggestion, though I had had no problem with the mysql settings...the database connected fine...the test email was sent and was received. ( This happened no matter what length database name)
I still cannot get to Step 4.
Back to the drawing board( and pulling my hair out).
Thanks anyway:-)

[phoenixxinOz]

Well, it turns out it was a host server problem....my Aussie Host has very strict server security settings....which is great really....just means I have to ask them to make it possible to install Prestashop ( which they are happy to do).
Good luck to any others who still have the "Stopped at Step 3" problem....and thanks to all who offered their help:-)

[acidcool]

Hi!

Presumely that you have you mysql connect test and it was ok and you are stuck at step 3 -Database configurations.
Solution: Try to use Opera Browser to do the installation. it will work.

I experience the same problem during my installation process. Spent few days trying all the methods..and finally i found this workaround way. Weird, I also don't know why it is like that.

Good Luck.

[irishretail]

First of all

phoenixxinOz
acidcool and YES you JESUS are all talking a load of PRESTA

All your answers first of all make no IT sence and all also all WRONG.

The solution is actually very simple and the boys at presta know it is but like their friends at MICROSOFT they also do not want to give you this simple solution.


OK PROBLEM IS LIKE THIS

pretashop not installing past step 3 ????????? :grrr:

Why has no one taken the bother of posting this. :roll:

You can find the solution on how to install prestaflop it it does not install past step 3
on www.irishretail.com :-)

I will charge a nominal amount for this quck fix and some other solutions for prestashop to save you a lot of headaches and most of all presious time

I know presashop is free but my time is not :smirk:

for 25$ I will give you the install solution (step 3 problem) and a few more bugs fixes in prestashop and other onlineshops like os commerce
paypal [email protected] is just fine and the solution is yours just like that.
And I even refund you if it does not work but as you can see on irishretail.com it does.
and don't panic or worry its te same paypal account i use for www.jtmcomputers.com my other business which uses os commerce. :ahhh:

And yes I innitially said 1$ but it has already taken me 20 minutes to write this post
and I really should be doing better things with my time like giving you guys the solution. ;-)

And you don't have to pay me for the solution. If you are clever and have a few days free I am sure you will find it yourself. after which you would have lost more then 25$ in wasted time. :down:


don't wreck your head looking for the answers when I have wrecked my head for you

you want proof! :wow: well just look at www.irishretail.com and you will see it installs and works just fine for me when it at first did NOT install past step 3. WHY well I found that one after a few days of waiting patiently for an answer here but to no avail. so a few more days later and presto or should I say presta lolol it installed just fine for me past step 3

obviously no one here or anyone from presta wants to give the answer as they like to see you struglle
Wel not me as I run a business and need answers quick! ;-)

I posted this on the 16th of May 2009, edited it on the 2nd of JUNE and even since then NO ONE has posted the solution.
for this simple, but ohhh so anyoing problem.

Wy have such a good online shop when you can't even install it.
And don't bother posting some smart replies as you know i am right! :zip:

This forum is here to help people NOT to hinder them or waste their time when all they want is the SOLUTIONS
and to install run and enjoy prestashop. :-)