to2bebe & Kids Posted June 11, 2012 Share Posted June 11, 2012 hello, the latest week i am suffering different problems with prestashop 1.4.4 1. very slow backoffice ... working in the backoffice it takes a long time to load the pages ( on the page he tells me a load time between 1 en 6 second but in reality it up to 30 sec or more... and get blocked sometimes updating or adding new products appears (not always) ajax manufacture/suplier errors... 2. Since last week I can not edit some products, the changes are not made in discription and accesories , I still can add new products... 3. slow site performance : now in google webmaster tools it showing me up`to 30 sec to load a page : my performance setting has alwyas been the same : force compile off cache yes Smart cache for CSS Use CCC for CSS. Smart cache for JavaScript Use CCC for JavaScript. Minify HTML Minify HTML after "smarty compile" execution. Compress inline JavaScript in HTML Compress inline JavaScript in HTML after "smarty compile" execution High risk HTML compression HTML is compressed but cancels the W3C validation (only when "Minify HTML" is enabled) caching system on , file sys and dept 1 These slow site are prestashop problems or a host problem (shared)?? I have been checking the forums and bug trackers but without any personal solucion.. any recomendations or help welcome thanx in advance for your time ... David www.to2bebe.com Link to comment Share on other sites More sharing options...
cocothecat Posted June 11, 2012 Share Posted June 11, 2012 Sounds more like a host problem if your on shared hosting, server is possibly over loaded id contact your host if problems where fine before hand Link to comment Share on other sites More sharing options...
El Patron Posted June 11, 2012 Share Posted June 11, 2012 (edited) I agree with cocothecat but I did find it surprising that you have header expires, which is not typically allowed on shared hosts... Please see the following link, as you site does not currently support gzip. http://www.techiepar...eed-up-website/ Edited June 11, 2012 by elpatron (see edit history) Link to comment Share on other sites More sharing options...
to2bebe & Kids Posted June 11, 2012 Author Share Posted June 11, 2012 (edited) Thank you for your fast reply I added in the htaccess file <IfModule mod_gzip.c> mod_gzip_on Yes mod_gzip_dechunk Yes mod_gzip_item_include file \.(html?|txt|css|js|php)$ mod_gzip_item_include handler ^cgi-script$ mod_gzip_item_include mime ^text/.* mod_gzip_item_include mime ^application/x-javascript.* mod_gzip_item_exclude mime ^image/.* mod_gzip_item_exclude rspheader ^Content-Encoding:.*gzip.* </IfModule> The backoffice tells me update succesfull but with this warning : Fatal error: Allowed memory size of 367001600 bytes exhausted (tried to allocate 26047679 bytes) in /home/qcinewwo/public_html/classes/CacheFS.php on line 152 Do I have short of memory or did I made a mistake by adding this code ? Regards, david www.to2bebe.com Edited June 11, 2012 by daviddive007 (see edit history) Link to comment Share on other sites More sharing options...
El Patron Posted June 11, 2012 Share Posted June 11, 2012 (edited) Hi David, Sorry you are still having problems, there are various ways to do this, the code your hosting provider gave you is for inclusion in your source files not your .htaccess file. Try this this code instead: (.htaccess) <IfModule mod_deflate.c> AddOutputFilterByType DEFLATE text/html AddOutputFilterByType DEFLATE text/css AddOutputFilterByType DEFLATE text/javascript AddOutputFilterByType DEFLATE application/javascript AddOutputFilterByType DEFLATE application/x-javascript </IfModule> from: http://www.prestatra...rowser-caching/ Edited June 11, 2012 by elpatron (see edit history) Link to comment Share on other sites More sharing options...
to2bebe & Kids Posted June 12, 2012 Author Share Posted June 12, 2012 Goodmorniing lepatron, First of all thank you for your help ! I have checked the htaccess.file and the code was allready inside at the end of the file ... i supose it came included with the prestashop 1.4.4, what I don´t understand is that gzip is not enabled in nthis situation like you told me? sorry to boder you with all these questions but I am still in process learning prestashop ... wich are the source files ? (global.css of the theme I use ? other ones ? Thank you for your time . best regards, david www.to2bebe.com Link to comment Share on other sites More sharing options...
El Patron Posted June 12, 2012 Share Posted June 12, 2012 hi, your theme css file, themes/yourtheme/css/global.css and it's no bother...it's rather cold and rainy here in nothern spain...so I have the time. Link to comment Share on other sites More sharing options...
to2bebe & Kids Posted June 12, 2012 Author Share Posted June 12, 2012 Hola elpatron, thanks for you reply ! I added the code but I don´t see any results in websitespeed.( checkd with page speed and yslow) I think I have to consider moving my site to another host.. I have checked your website and seen that you offer hosting . do you do website transfers ? un saludo y que sale el sol pronto ! david Link to comment Share on other sites More sharing options...
to2bebe & Kids Posted June 16, 2012 Author Share Posted June 16, 2012 [sOLVED] At the end it was not a host problem but a cache problem . Removing all the files in cache (afther making backup) fixed the problem. Ps automaticly genegrated the new cache files ... and back online with a normale speed ! Thankx to everyone for the help. Regards, david www.to2bebe.com 1 Link to comment Share on other sites More sharing options...
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