TheBlueDragon Posted June 8, 2012 Share Posted June 8, 2012 Hi people, Im trying to add products to a shop to test it but it wont let me upload images. When ever I select the image to upload and press save it creates the product page but doesnt add the image. any ideas? www.lowdownapparel.co.uk this is the site Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 8, 2012 Share Posted June 8, 2012 Hi TheBlueDragon, This is potentially a permissions issue. Can you please check the /img directory of your shop via FTP and let us know what the permissions are currently set to? -Mike Link to comment Share on other sites More sharing options...
TheBlueDragon Posted June 8, 2012 Author Share Posted June 8, 2012 permissions are set to 777? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 8, 2012 Share Posted June 8, 2012 permissions are set to 777? Recursively? And who is your hosting provider? -Mike Link to comment Share on other sites More sharing options...
TheBlueDragon Posted June 8, 2012 Author Share Posted June 8, 2012 yes Recursively, my hoster is Vidahost Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 8, 2012 Share Posted June 8, 2012 yes Recursively, my hoster is Vidahost Have you tried contacting Vidahost to see if there are any errors on their end? -Mike Link to comment Share on other sites More sharing options...
TheBlueDragon Posted June 8, 2012 Author Share Posted June 8, 2012 just messaged them, while I wait for a reply let me check Im trying to add an image correctly. 1, Click "Catalog" 2, Select catagory "T-Shirts" 3, Click "Add New Product" 4, Fill in product info 5, Select "Images" 6, Click "Browse" 7, Find image and click "Open" 8, Click "Save" Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 8, 2012 Share Posted June 8, 2012 just messaged them, while I wait for a reply let me check Im trying to add an image correctly. 1, Click "Catalog" 2, Select catagory "T-Shirts" 3, Click "Add New Product" 4, Fill in product info 5, Select "Images" 6, Click "Browse" 7, Find image and click "Open" 8, Click "Save" Did you save the product before adding the images? The best way to do this is using the "Save and Stay" button at the bottom of that first page. -Mike Link to comment Share on other sites More sharing options...
TheBlueDragon Posted June 8, 2012 Author Share Posted June 8, 2012 Yes it saved the details but not the images. If you look here is shows the Image Title but no image http://www.lowdownapparel.co.uk/product.php?id_product=11 Link to comment Share on other sites More sharing options...
TheBlueDragon Posted June 8, 2012 Author Share Posted June 8, 2012 Also while I'm at it how do I stop it from asking for a State when new customers sign up? as I'm from the UK Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 11, 2012 Share Posted June 11, 2012 Also while I'm at it how do I stop it from asking for a State when new customers sign up? as I'm from the UK Per the rules of the PrestaShop forums, please post each individual question as a separate thread. -Mike Link to comment Share on other sites More sharing options...
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