smaarthorses Posted June 8, 2012 Share Posted June 8, 2012 I have created a couple of products and have uploaded images for them. The first image I uploaded said there was an error with the upload. The next image (on the other product) was fine. However, the images do not show up on the shop page. No matter waht I do (mark them as use for cover or not) they do not show up. How do I get the images to show up on the page when they appear to have loaded ok ? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 8, 2012 Share Posted June 8, 2012 Hi smaarthorses, Who is your hosting provider? And can you please post a link where we can see this for ourselves on your site? -Mike Link to comment Share on other sites More sharing options...
smaarthorses Posted June 8, 2012 Author Share Posted June 8, 2012 My hosting provider is A Small Orange. Do you want to see what it looks like in the admin section or the shop itself ? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 8, 2012 Share Posted June 8, 2012 My hosting provider is A Small Orange. Do you want to see what it looks like in the admin section or the shop itself ? A link to the shop itself. -Mike Link to comment Share on other sites More sharing options...
smaarthorses Posted June 8, 2012 Author Share Posted June 8, 2012 Here is the link....http://smaarthorses.co.uk/ClickerTrainingShop/ Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 8, 2012 Share Posted June 8, 2012 Can you please check the permissions of your /img directory via FTP? -Mike Link to comment Share on other sites More sharing options...
smaarthorses Posted June 8, 2012 Author Share Posted June 8, 2012 I was trying to do that but could not find the image directory. I searched in all the logical places but the image directory was still eluding me. Could you tell me which folder it is in ? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 8, 2012 Share Posted June 8, 2012 I was trying to do that but could not find the image directory. I searched in all the logical places but the image directory was still eluding me. Could you tell me which folder it is in ? It should be in the root of your store. The folder is called "img" -Mike Link to comment Share on other sites More sharing options...
smaarthorses Posted June 8, 2012 Author Share Posted June 8, 2012 Permissions seem to be fine, but I don't see the picas I uploaded in that file. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 8, 2012 Share Posted June 8, 2012 Permissions seem to be fine, but I don't see the picas I uploaded in that file. Can you please try contacting your hosting provider to see if there are any potential errors on their end? -Mike Link to comment Share on other sites More sharing options...
smaarthorses Posted June 8, 2012 Author Share Posted June 8, 2012 I found the images (in sub folder p) and amended the permissions for each one, but still no change in the shop page. I'll contact my host. Link to comment Share on other sites More sharing options...
smaarthorses Posted June 17, 2012 Author Share Posted June 17, 2012 I have spoken to my host and also looked at the links for the pictures on the site. The pictures seem to be uploading the site files ok, however, when I look at the source code on the web page the html code for the picture location on the page is not linking to the picture in the site files. The link that is being created by the shop admin pages for each picture does not exist. how do I rectify this ? Link to comment Share on other sites More sharing options...
smaarthorses Posted June 19, 2012 Author Share Posted June 19, 2012 I'd be grateful if you could offer some advice on this. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 19, 2012 Share Posted June 19, 2012 In your Back Office under Preferences > Images, can you please click the "Move Images" button, clear your cache and let me know if that works any better for you? -Mike Link to comment Share on other sites More sharing options...
smaarthorses Posted June 20, 2012 Author Share Posted June 20, 2012 Clicking on modify the image does not do anything. it takes me back to the main products page. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 20, 2012 Share Posted June 20, 2012 Hi smaarthorses, Are you sure you are clicking the right button? That is not what should happen when you follow the directions I listed above. -Mike Link to comment Share on other sites More sharing options...
smaarthorses Posted June 26, 2012 Author Share Posted June 26, 2012 I found the place where you refering to and it has not made any change to the pictures appearing. Link to comment Share on other sites More sharing options...
smaarthorses Posted June 27, 2012 Author Share Posted June 27, 2012 This is just not working out so I guess I will have to take the store down. I can't be putting much more effort in to this if it inot going to work well. Link to comment Share on other sites More sharing options...
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