My shipping is a mess

[JuanLaSambuca]

Hi guys

 

I don't know why but I realised my shipping is a mess :-)

 

I saw thanks to some client's feedback that some people form indonesia for example don't see any carrier, when I have set up one for different zones I've created. I have one Carrier who take care of all the zones with differentes prices. Singapore is the default one where the shipping should be free.

 

 

Do you think it can be a problem of the "cache". I have actually two things pending to updated but I'm a bit post. Could be the problem which make my shop not working logically?

 

Configuration checklist

• URL rewriting
  
• Browser cache & compression
  
• Smarty optimization
  
• Combine, Compress & Cache
  
• Shop enabled
  
• Index rebuilt after update
  
• .htaccess file up-to-date
  

Thanks in advance,

[bellini13]

cache should not be impacting the selection of carriers.

 

if you would like to provide me with credentials to your backoffice via PM, I can take a look and see if I notice anything.