metalice Posted June 5, 2012 Share Posted June 5, 2012 hello, i have a ps 1.4.4.1 and im trying to upgrade to 1.4.8.2 , using autoupgrade didn't work for me, im getting a db duplicate message , and then the system is making a restoring... so i went for a manual update.. i follow the instruction here: http://doc.prestashop.com/display/PS14/Updating+PrestaShop im getting something strange in the install , please see attachments. i cant see what is working, and what i need to fix... if im presing check again im getting this screen... and if im pressing next im getting this scree, now the problem is that there is not file log/install.. so i cant see what and where is the problem.. what should i do? thank you Link to comment Share on other sites More sharing options...
metalice Posted June 7, 2012 Author Share Posted June 7, 2012 some one knows what is the problem? Link to comment Share on other sites More sharing options...
Carl Favre Posted June 7, 2012 Share Posted June 7, 2012 Hi metalice, Hard to tell with only these images. Do you have firebug? It could tell help you what happens when you click on the next button.. Link to comment Share on other sites More sharing options...
metalice Posted June 11, 2012 Author Share Posted June 11, 2012 Hi Carl, attached is the screenshot of the firebug... it from a different pc, and from the pc, the round circle in the middle with the errors is stuck and nothing happen, im not getting the white screen. what do you think? Link to comment Share on other sites More sharing options...
metalice Posted June 12, 2012 Author Share Posted June 12, 2012 when im trying to install a fresh install and not upgrade, using ps 1.4.7.0 im still getting a message. attached. Link to comment Share on other sites More sharing options...
Carl Favre Posted June 12, 2012 Share Posted June 12, 2012 Can you attach your log file? Link to comment Share on other sites More sharing options...
metalice Posted June 12, 2012 Author Share Posted June 12, 2012 now im getting this message... which log file? Link to comment Share on other sites More sharing options...
Carl Favre Posted June 12, 2012 Share Posted June 12, 2012 In the log folder, you should have an installation.log file. Link to comment Share on other sites More sharing options...
metalice Posted June 12, 2012 Author Share Posted June 12, 2012 in the log folder i only have index.php Link to comment Share on other sites More sharing options...
metalice Posted June 12, 2012 Author Share Posted June 12, 2012 lol , after 1:30 hours with hostgator chat support. they fixed it. they added a .httaccess with single line: RewriteEngine Off that fixed that all. Link to comment Share on other sites More sharing options...
Carl Favre Posted June 12, 2012 Share Posted June 12, 2012 Well, at least it is fixed Link to comment Share on other sites More sharing options...
metalice Posted June 12, 2012 Author Share Posted June 12, 2012 but now im getting something else. in the admin panel, when im trying to log in, i enter a user and pass and press log in , the page only reload... like refresh.. its doesnt let me in the admin panel. if i enter incorrectim getting the message "Employee does not exist or password is incorrect." Link to comment Share on other sites More sharing options...
Carl Favre Posted June 12, 2012 Share Posted June 12, 2012 Probably a cookie issue, but please create another topic for this issue in order not to mix everything in one topic . Link to comment Share on other sites More sharing options...
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