vincimusic Posted June 1, 2012 Share Posted June 1, 2012 Hi I'm experiencing a front office solid indentification bug when the "one page checkout" mode is selected in 1.4.7.0 as the order process type. When a customer that is already registered comes to the identification zone, and fills his email adress and password, it comes to an identification error message. Even if selecting "forgotten password" and entering the valid password received by email, it leads to the same error message. If I change to 5 steps process, the same registered user can register without error message. But I prefer the one page checkout method for many reasons. I have just to add that with the "one page check out" mode selected, the customer identification leads to an error message in the order process, but if he makes the indentification process on the home page with the same datas, it works fine. This leads to show that it really is a bug from the one page checkout mode Anybody here has met and solved this problem ? The concerned website is www.vincimusic.net. If somebody registers than turns back to identify, you will see the bug. Thanks for your help Link to comment Share on other sites More sharing options...
zanahoria Posted June 7, 2012 Share Posted June 7, 2012 I am experiencing the same bug. Can someone please give us a hint as to what is happening? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 7, 2012 Share Posted June 7, 2012 Hi vinci and miggu, What is the specific error message you are receiving? -Mike Link to comment Share on other sites More sharing options...
zanahoria Posted June 7, 2012 Share Posted June 7, 2012 Hello, No matter what text i input (or if i dont input any text at all), i get a message saying There is 1 error(s): Password is required Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 7, 2012 Share Posted June 7, 2012 Hello, No matter what text i input (or if i dont input any text at all), i get a message saying There is 1 error(s): Password is required Can you please post a link where I can try this for myself? -Mike Link to comment Share on other sites More sharing options...
vincimusic Posted June 7, 2012 Author Share Posted June 7, 2012 Hello Personnally, I was interested in this one page check out mainly because it seemed easier and faster and it allowed the customer to see the shipments costs at the bottom of the page before registering. Moreover, it avoided the confusion of having 2 choices to order, the basket or the "I order button". But, due to this problem, I've selected the 5 steps process . To gain in efficiency, I have installed a link for shipment cost to a cms page, and unselected the "java basket option" that bypasses the "my basket" button. This way, the 5 steps process is fine for me. I hope you will succeed in solving the problem if the one page check is important for you. Regards Link to comment Share on other sites More sharing options...
zanahoria Posted June 7, 2012 Share Posted June 7, 2012 Sure http://www.simplyhe.co.uk/ - Add item to cart - Checkout and enter password to create member - Received email as registered member - Logout - Add item to cart - Click Already Registered and enter username, password - Prompted "Password is required" Basically it's as if it always detected that the field is empty, even if it has text! Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 7, 2012 Share Posted June 7, 2012 Hello Personnally, I was interested in this one page check out mainly because it seemed easier and faster and it allowed the customer to see the shipments costs at the bottom of the page before registering. Moreover, it avoided the confusion of having 2 choices to order, the basket or the "I order button". But, due to this problem, I've selected the 5 steps process . To gain in efficiency, I have installed a link for shipment cost to a cms page, and unselected the "java basket option" that bypasses the "my basket" button. This way, the 5 steps process is fine for me. I hope you will succeed in solving the problem if the one page check is important for you. Regards Hi vinci, Did you receive the same error as miggu, "Password is required"? -Mike Link to comment Share on other sites More sharing options...
zanahoria Posted June 7, 2012 Share Posted June 7, 2012 I don't know if that's of help but i found this http://forge.prestashop.com/browse/PSCFI-2746 Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 7, 2012 Share Posted June 7, 2012 I don't know if that's of help but i found this http://forge.prestas...owse/PSCFI-2746 Actually, I was going to suggest that you check out this report. -Mike Link to comment Share on other sites More sharing options...
zanahoria Posted June 8, 2012 Share Posted June 8, 2012 Thank you Mike , but that report just goes on to show that there is yet another different bug in the one page check out. I have disabled it for now, until I can manage to fix it. I also think that this module could be very benefital to boost sales, if it worked properly..... Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 11, 2012 Share Posted June 11, 2012 Hi miggu, If you go to the link I posted and message the assigned developer with your Back Office credentials, he will be happy to look into this further for you. He is expecting to hear from you. -Mike Link to comment Share on other sites More sharing options...
zanahoria Posted June 11, 2012 Share Posted June 11, 2012 Thank you Mike, I have already done it , apparently there was a mistake with the template. I will have to contact the creators of that template , then Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 11, 2012 Share Posted June 11, 2012 Thank you Mike, I have already done it , apparently there was a mistake with the template. I will have to contact the creators of that template , then So is this now working for you? -Mike Link to comment Share on other sites More sharing options...
zanahoria Posted June 11, 2012 Share Posted June 11, 2012 Not yet. I'll find out in my own time.... I will post the problem here once this has been solved Link to comment Share on other sites More sharing options...
auctionduke Posted September 20, 2012 Share Posted September 20, 2012 DId you get it solved in your template? If so, how? Link to comment Share on other sites More sharing options...
benjamin utterback Posted September 20, 2012 Share Posted September 20, 2012 Hello auctionduke, are you experiencing the same problem? Link to comment Share on other sites More sharing options...
vincimusic Posted September 20, 2012 Author Share Posted September 20, 2012 No, auctionduke, we have not solved the problem with our template and left over. We use the 5 steps check out. Link to comment Share on other sites More sharing options...
Franck/élone Posted November 13, 2012 Share Posted November 13, 2012 Hi everyone, I'm having the same bug with the same error message (password required) with the same configuration ( ok with 5 steps, not ok with one page check out). I'm using the v 1.4.9 and the theme matrice. If someone has an idea, I'd really like to use the One page check out. Thank you, Franck Link to comment Share on other sites More sharing options...
FME_Modules Posted October 24, 2013 Share Posted October 24, 2013 We have released one step checkout module which is bug free and works great on any website based on Prestashop. Here is the prestashop forum post link - http://www.prestashop.com/forums/topic/264963-module-advance-one-page-checkout/ Link to comment Share on other sites More sharing options...
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