fitgura Posted June 1, 2012 Share Posted June 1, 2012 (edited) Hi all! I have a serious problem after update my 1.4.1 to 1.4.8.2 version! The update process was finished successfully without any problem! The system is run perfectly but when I wnat to delete some unnecessary products from any of the categories An error occurred during deletion: this product is contained in an order. please help me to find out the problem! thanks Edited June 1, 2012 by fitgura (see edit history) Link to comment Share on other sites More sharing options...
fitgura Posted June 1, 2012 Author Share Posted June 1, 2012 Please-please! it really burn my hand! I need to open the shop afther update but cannot still until this issue Link to comment Share on other sites More sharing options...
[email protected] Posted June 1, 2012 Share Posted June 1, 2012 are you able to simply make them not available ? Link to comment Share on other sites More sharing options...
fitgura Posted June 2, 2012 Author Share Posted June 2, 2012 Yes, I can make it not available, but I need to delete products and cannot it Link to comment Share on other sites More sharing options...
fitgura Posted June 2, 2012 Author Share Posted June 2, 2012 Maybe a solution find here but I do not know how to get this file, because of a forbidden server error on the link provided any idea please?? http://forge.prestashop.com/browse/PSCFI-3163?page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#issue-tabs Link to comment Share on other sites More sharing options...
fitgura Posted June 3, 2012 Author Share Posted June 3, 2012 Please! I need the solution! Link to comment Share on other sites More sharing options...
Dh42 Posted June 3, 2012 Share Posted June 3, 2012 Is it one of your products or is it a product that came with the shop? Link to comment Share on other sites More sharing options...
OV GB Posted June 3, 2012 Share Posted June 3, 2012 Look, you can not delete products if you have conected them in previous customer orders. Delete customer orders that are conected to them, then try to delete products. Link to comment Share on other sites More sharing options...
fitgura Posted June 3, 2012 Author Share Posted June 3, 2012 (edited) our shop working since 2010, and have 17000 products in the shop! I updated and since I cannot delete any of a products, does not matter it was in a cart or never ordered! we have not any sample products in the shop of course! any idea please? Edited June 3, 2012 by fitgura (see edit history) Link to comment Share on other sites More sharing options...
fitgura Posted June 4, 2012 Author Share Posted June 4, 2012 I registered on presta forge but do not let me in to download and cehck the above mentioned problem GroupReduction.php Any help please? Link to comment Share on other sites More sharing options...
El Patron Posted June 4, 2012 Share Posted June 4, 2012 try this, in your config/config.inc.php turn on sql and php debug: @ini_set('display_errors', 'on'); define('_PS_DEBUG_SQL_', true); then try to delete a product, do you get any error messages? Link to comment Share on other sites More sharing options...
fitgura Posted June 4, 2012 Author Share Posted June 4, 2012 I tried, but still just the error message of prestashop in a red square: An error occurred during deletion: this product is contained in an order. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 4, 2012 Share Posted June 4, 2012 Hi fitgura, What product are you trying to delete, exactly? -Mike Link to comment Share on other sites More sharing options...
fitgura Posted June 4, 2012 Author Share Posted June 4, 2012 usually I try to delete products what are run out to 0 quantity, and we cannot get a new portion about it! Our problem is to have too much products in the shop and we need to delete some what never will be again.. Before the update (in ps:1.4.1) I did delete products in the catalogue what I want! Right now I cannot delete any of a products do not matter it has a quantity or not! Was it ordered before or not! The message is alway a same like I quoted above! Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 4, 2012 Share Posted June 4, 2012 Maybe a solution find here but I do not know how to get this file, because of a forbidden server error on the link provided any idea please?? http://forge.prestas...anel#issue-tabs You can find the file you mentioned above here. Please let me know if that works any better for you. -Mike Link to comment Share on other sites More sharing options...
fitgura Posted June 4, 2012 Author Share Posted June 4, 2012 Thanks Mike! But unfortunatelly seems it is not work.. I tried, but same issue Link to comment Share on other sites More sharing options...
fitgura Posted June 4, 2012 Author Share Posted June 4, 2012 Then could someone tell me which table/column keep the track about an ordered cart is on the way or delivered or waiting for payment etc...?? Link to comment Share on other sites More sharing options...
fitgura Posted June 5, 2012 Author Share Posted June 5, 2012 (edited) I fond it in the ps_order_history as an id_order_state... I mass update it in the phpmyadmin to give evry of the orders a state as a delivered.... but still can't delete because a product in the damn cart please drop me an idea Edited June 5, 2012 by fitgura (see edit history) Link to comment Share on other sites More sharing options...
fitgura Posted June 6, 2012 Author Share Posted June 6, 2012 Finally I would like to delete finished, delivered old carts.. Is there any module that helps me to choose and delet carts?? Link to comment Share on other sites More sharing options...
istox Posted August 9, 2012 Share Posted August 9, 2012 The same problem for me. I have 3000+ products. And after upgrade unable to delete. I delete the products from phpmyadmin ps_products tables by product ID. But it is really annoying thing. Why they done so not good features in new version of prestashop... Link to comment Share on other sites More sharing options...
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