[solved] Remove contact us drop down

[ltempest]

HELP,

How do I disable the Subject heading drop down on the contact form. I do not need the two options of webmaster or customer service.

 

PLEASE HELP, my client is very unhappy!

 

Thanks

 

Lee

[codegrunt]

The contact form sends to a "contact" as configured in the back office so this field is needed internally by Prestashop. However, you could embed a known contact ID as a hidden variable in the form and then comment out the unwanted subject layout.

 

in {theme_dir}/contact-form.tpl you currently should have a section like this:

 

<p class="select">
			<label for="id_contact">{l s='Subject Heading'}</label>
{if isset($customerThread.id_contact)}
{foreach from=$contacts item=contact}
 {if $contact.id_contact == $customerThread.id_contact}
  <input type="text" id="contact_name" name="contact_name" value="{$contact.name|escape:'htmlall':'UTF-8'}" readonly="readonly" />
  <input type="hidden" name="id_contact" value="{$contact.id_contact}" />
 {/if}
{/foreach}
  </p>
  {else}
<select id="id_contact" name="id_contact" onchange="showElemFromSelect('id_contact', 'desc_contact')">
 <option value="0">{l s='-- Choose --'}</option>
{foreach from=$contacts item=contact}
 <option value="{$contact.id_contact|intval}" {if isset($smarty.post.id_contact) && $smarty.post.id_contact == $contact.id_contact}selected="selected"{/if}>{$contact.name|escape:'htmlall':'UTF-8'}</option>
{/foreach}
</select>
  </p>
  <p id="desc_contact0" class="desc_contact"> </p>
{foreach from=$contacts item=contact}
 <p id="desc_contact{$contact.id_contact|intval}" class="desc_contact" style="display:none;">
  <label> </label>{$contact.description|escape:'htmlall':'UTF-8'}
 </p>
{/foreach}
  {/if}

 

What you would need to change it to is something like:

 

{if isset($customerThread.id_contact)}
			<input type="hidden" name="id_contact" value="{$customerThread.id_contact}" />
		{else}
			<input type="hidden" name="id_contact" value="1234" />
		{/if}

 

where "1234" is the id of the contact you want the messages to go to. So if not contact is already set, it gets hardcoded to 1234 otherwise it uses what was passed in the form variable.

 

Cheers

Edited May 29, 2012 by codegrunt (see edit history)

[ltempest]

Codegrunt,

Thanks for the reply and code, I have tried inserting this into my template file as shown, it now does not display the dropdwon field, but it errors when the send button is clicked it is still asking for the selection. I have changed the 1234 number, is there something in the validation file that needs changing?

 

Thanks for the help

 

Lee

[codegrunt]

Can you post the URL of the page in question?

[ltempest]

Unfortunately I can't the website is not currently live and the client does not want the rest of the world, or google to find it until they approve the site.

 

Sorry, I could give you access if I knew your IP address, but not sure you want to post that publically on here!

[artofadornment]

I have this concern as well, and am hoping someone can offer a solution. Like Itempest, I've tried adding the code suggested by codegrunt, but am having the same problem. The "please select a subject from the list" error shows up when I try to send. Ideas?

[noesac]

The contact form sends to a "contact" as configured in the back office so this field is needed internally by Prestashop. However, you could embed a known contact ID as a hidden variable in the form and then comment out the unwanted subject layout.

 

in {theme_dir}/contact-form.tpl you currently should have a section like this:

 

<p class="select">
			<label for="id_contact">{l s='Subject Heading'}</label>
{if isset($customerThread.id_contact)}
{foreach from=$contacts item=contact}
 {if $contact.id_contact == $customerThread.id_contact}
  <input type="text" id="contact_name" name="contact_name" value="{$contact.name|escape:'htmlall':'UTF-8'}" readonly="readonly" />
  <input type="hidden" name="id_contact" value="{$contact.id_contact}" />
 {/if}
{/foreach}
  </p>
  {else}
<select id="id_contact" name="id_contact" onchange="showElemFromSelect('id_contact', 'desc_contact')">
 <option value="0">{l s='-- Choose --'}</option>
{foreach from=$contacts item=contact}
 <option value="{$contact.id_contact|intval}" {if isset($smarty.post.id_contact) && $smarty.post.id_contact == $contact.id_contact}selected="selected"{/if}>{$contact.name|escape:'htmlall':'UTF-8'}</option>
{/foreach}
</select>
  </p>
  <p id="desc_contact0" class="desc_contact"> </p>
{foreach from=$contacts item=contact}
 <p id="desc_contact{$contact.id_contact|intval}" class="desc_contact" style="display:none;">
  <label> </label>{$contact.description|escape:'htmlall':'UTF-8'}
 </p>
{/foreach}
  {/if}

 

What you would need to change it to is something like:

 

{if isset($customerThread.id_contact)}
			<input type="hidden" name="id_contact" value="{$customerThread.id_contact}" />
		{else}
			<input type="hidden" name="id_contact" value="1234" />
		{/if}

 

where "1234" is the id of the contact you want the messages to go to. So if not contact is already set, it gets hardcoded to 1234 otherwise it uses what was passed in the form variable.

 

Cheers

 

 

perfect worked for me, i just had to change the variable to my actual contact type (I just set it to 1 instead of 1234). Thanks!

[artofadornment]

...and noesac adds the final piece! Works great now (using 1.5.3), thanks everyone!

[noesac]

Ah glad I could help. Awesome:)

[vekia]

thanks for the solution and nice know how :-) Im convinced that this will be helpfull for other forum members

i decided to mark this topic as solved

 

thanks !

[samsonv_05]

Any way to do this with PS 1.6.1.1?

 

When i test the form, after hiding the drop down, I get the error:

 

There is 1 error

1. Please select a subject from the list provided.

website:

valeriesamsondesign.ca/test

 

Thanks!

[gabiferbe]

Hi

i need the same for prestashop 1.7

please HELP!