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Google Checkout doesn't record the order - Please help!


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I don't have SSL installed so I can not enable XML callback as google requires SSL, but there must be an option to accept Google Checkout without SSL is it?

 

My PrestaShop version is 1.4.8.2

After the payment completed(!) and customer returns to my store no order been recorded. Please help

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  • 3 weeks later...

I am having the same issue with PayPal. I get payment confirmation but they do not register as an order. I have upgraded both PayPal module and Prestashop from 1.3 right up to 1.4.8.2 and it has never worked.

 

I would stress though that I have never enabled SSL as my customers go off my site tp PayPal or pay me via PayPal virtual terminal by telephone.

 

If I thought it would rectify this problem I would pay for SSL but I have already spent over £200 trying to resolve this problem over the past 18 months.

 

I am at a point where if more money is needs to be spent on a "maybe fix it", I may as well get another site made with some guarantees.

I really love Prestashop and have got quite a few other people to build sites using it, but ironically its mine that does not work properly.

 

Frustrated

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I am having the same issue with PayPal. I get payment confirmation but they do not register as an order. I have upgraded both PayPal module and Prestashop from 1.3 right up to 1.4.8.2 and it has never worked. I would stress though that I have never enabled SSL as my customers go off my site tp PayPal or pay me via PayPal virtual terminal by telephone. If I thought it would rectify this problem I would pay for SSL but I have already spent over £200 trying to resolve this problem over the past 18 months. I am at a point where if more money is needs to be spent on a "maybe fix it", I may as well get another site made with some guarantees. I really love Prestashop and have got quite a few other people to build sites using it, but ironically its mine that does not work properly. Frustrated

 

Hi hippooflove,

What version of the PayPal module are you using currently? There were a few reports about this sort of issue, and we did fix it within the module itself. However, if it is still an issue in the most recent release, I can have the report reopened and our team can investigate it further for you.

 

-Mike

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Hi Mike

 

I do not believe its to do with the PayPal Module. I am now using 2.8.7. But it was the same with the last least the last 3 PayPal modules. The problem probably lies within the checkout process.

 

On top of that I am using 2.8.6 in my other store and that appears okay. this was the paypal module i used in this store until last week and it does not work correctly. Thats why i thought it would be good to scrap my 2nd store and transfer everything over from Homestead and Garden as that works okay. If only I could do that I would.

 

Barry

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Mike

 

Many thanks. That's 18 months of torment ended. I installed the new gcheckout zip and it has made it all work including the combinations.

 

I will go to my other posts and mark solved and try and add the link.

 

There is a god :D

 

Great, I'm glad we could be of some assistance for you. Happy selling!

 

-Mike

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  • 2 weeks later...

Ok I have the same problem! I'm using 1.4.8.2 with SSL and I used google checkout Real mode and after the customer made the purchase I did not get any order in BO. I actualy got an email from google checkout that I have an order. Ok now I try to use sandbox mode to test to find the problem, but I get the message after i click Pay with Google...oops!

googlesandbox.png

What can be the problem? I double checked the merchant # and the key and they are fine.(sandbox) I also tried to download the google checkout zip file from the other post (with .htaccess file) and still same result.

 

http://www.prestasho...ce-the-upgrade/

 

 

===============================

Update...

 

I recreated the sandbox seller google checkout account (https://sandbox.google.com/checkout/sell/orders) and retried and Sandbox mode worked!! and also created an order in BO after finalizing the payment.

Edited by misu3108 (see edit history)
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