Prices only display tax when logged in - I need prices to include tax for visitors too

[confusedcart]

Hi everyone,

 

I have a custom store, and while testing on localhost it seems that the prices only display with tax included once you're logged in.

 

I have just 1 tax rate which I created and I applied the tax rule to all countries.

 

But when I check out my store all prices display without tax. When I log in then the prices start to include tax.

 

How do I fix this issue?

Someone please help!!

[bellini13]

do you have more than 1 customer group? If so, does the "default" customer group have taxes included or excluded?

[confusedcart]

Hi there, I checked the default group and the taxes are included.

 

It's only when customers in the default group log in that the prices with taxes show up.

 

So visitors only see prices eclipsing taxes and that's a bit confusing

[tomerg3]

Make sure the default country of the shop (Shipping->Countries-> bottom of the page) is set to a country that has tax.

[confusedcart]

tomerg3.. it worked!!!

 

thank you sooo much!!!

[bluesbrother]

I had this same problem and fixed it somewhere else but inspired by this post:

Localization >> Localization >> Section: configuration, Default country: there was a country with no tax as the default

Changed it to a country that had tax. Fixed.

[El Patron]

if you have more than one country (i.e. non-logged not display default country) our module helps by setting the country of the visitor based on their IP country. There area different behaviors you can set. Find it here:

http://www.etiendas.co/en/34-geo-targeting-pro-price-by-country.html

[3dron]

After running Prestashop for just over a month I hadn't noticed that prices were shown with tax when not logged in, and as a visitor.

 

It was set this way for the visitor group so I changed and it solved it.

 

But my question has to do with what my visitors saw if they were not in California.

 

I am in California, and though i didnt want it this way, I did see price with proper tax. My localization is default country USA. My question is if Presta knows if a visitor is in USA but if they were in any other state did they see California tax, or the proper tax of 0% for their state?

 

 

I am trying to gauge if they were seeng any tax on the price before I fixed, and now that it is corrected.

 

Ron