federico8 Posted May 26, 2012 Share Posted May 26, 2012 Hi all, this morning I noticed something wrong with my Prestashop e-commerce... when I try to search for some products with a keyword, some products are not in my search results. E.g. I have three products name "laptop xy" "laptop yz" and "laptop xz"... if I search for "laptop" in Prestashop's search engine, my search results are "laptop xy" and "laptop yz" but "laptop xz" seems to be excluded. Is there some relations between products and search results in database? I tried to search for something similar in this forum but I didn't find anything. Thanks in advance Federico Link to comment Share on other sites More sharing options...
Carolina Custom Designs Posted May 26, 2012 Share Posted May 26, 2012 First, I would make sure all your products have been indexed by PS. You can do this in your BO under Preferences > Search. If all have not been indexed select '-> Add missing products to index'. Marty Shue 2 Link to comment Share on other sites More sharing options...
federico8 Posted May 28, 2012 Author Share Posted May 28, 2012 Hi Marty, the problem was just that, I did not update the index. Thank you, your answer was very useful! Link to comment Share on other sites More sharing options...
Carolina Custom Designs Posted May 28, 2012 Share Posted May 28, 2012 You are welcome! I'm glad to hear you got it sorted out and the search is working for you. Marty Shue Link to comment Share on other sites More sharing options...
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