gray Posted May 25, 2012 Share Posted May 25, 2012 For some reason Prestashop has suddenly stopped working online. Nothing, not even the intro page. But it works on localhost. I host my own Apache server, and have other web sites that work perfectly OK. Any ideas, as its pulling my hair. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 25, 2012 Share Posted May 25, 2012 Hi gray, Have you followed all the steps in our guide for moving your site from localhost to live here? -Mike Link to comment Share on other sites More sharing options...
gray Posted May 25, 2012 Author Share Posted May 25, 2012 I am having some strange things happen, not sure if its presta or apache or my ip provider. I can access http://gb-online.co.uk/ but not http://www.gb-online.co.uk/ Then I get no further. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 25, 2012 Share Posted May 25, 2012 I am having some strange things happen, not sure if its presta or apache or my ip provider. I can access http://gb-online.co.uk/ but not http://www.gb-online.co.uk/ Then I get no further. And have you followed the guide I linked above? -Mike Link to comment Share on other sites More sharing options...
gray Posted May 25, 2012 Author Share Posted May 25, 2012 Yes, but nothing has changed in /config/settings.inc.php for over 2 years. So this should not be the problem. I am now getting an error message in my browser "Link to database cannot be established" in going to http://gb-online.co.uk/prestashop/ Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 25, 2012 Share Posted May 25, 2012 Yes, but nothing has changed in /config/settings.inc.php for over 2 years. So this should not be the problem. I am now getting an error message in my browser "Link to database cannot be established" in going to http://gb-online.co.uk/prestashop/ In that case, I would definitely suggest that you check with your hosting provider, because this does not appear to be anything happening on PrestaShop's end. -Mike Link to comment Share on other sites More sharing options...
gray Posted May 26, 2012 Author Share Posted May 26, 2012 Hi thanks for the guidance, but it has cleared itself. It looks like DNS propagation time. As my ip address was changed 3 days ago, Everything else worked fine apart from this one website. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 29, 2012 Share Posted May 29, 2012 Great, I'm glad you were able to resolve this! I'll go ahead and mark this thread as solved for you. Happy selling! -Mike Link to comment Share on other sites More sharing options...
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