tecknow Posted May 25, 2012 Share Posted May 25, 2012 (edited) In the Vouchers Area under > Payment > Vouchers I have a PrestaShop™ 1.4.7.0 store where you can only set the product discount to a percentage % and and not a fixed $ amount The store is using Paypal, set up with Guest Checkout. Any clues why this is happening and how to fix? Edited May 25, 2012 by tecknow (see edit history) Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 25, 2012 Share Posted May 25, 2012 Hi tecknow, You should have no issues setting a voucher to a percentage, amount or free shipping through the Back Office in version 1.4.7.0. Do you not see this on your site? -Mike Link to comment Share on other sites More sharing options...
tecknow Posted May 28, 2012 Author Share Posted May 28, 2012 (edited) Hi Mike, Thanks for the confirmation that Prestashop version 1.4.7.0 is known to be bug free with the vouchers, set at a fixed amount or percentage. In my case the percentage works OK, however the fixed amount doesn't, at the set up area you showed me here. When you go to the store's checkout, where the voucher code has been set (for the present moment while testing) to be visible in the cart and apply the code, it doesn't recalculate the discount into the products price in the cart as it does when set for percentage. One thought I had was if in > Preferences > Products --------------------------------------------------------------------------------------- Quantity discounts based on: Products Combinations How to calculate quantity discounts --------------------------------------------------------------------------------------- has some relationship with the vouchers being displayed as fixed amounts. This is only a thought, and may not necessarily be related. Any other suggestions welcome !!! Edited May 29, 2012 by tecknow (see edit history) Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 29, 2012 Share Posted May 29, 2012 Hi tecknow, Can you please post a link where I can see this for myself, as well as PM me the voucher code for amount so that I can test this out for myself? -Mike Link to comment Share on other sites More sharing options...
tecknow Posted May 29, 2012 Author Share Posted May 29, 2012 Hi Mike, The site is http://justjewelleryboxes.com.au If you go to the first category 'Free Standing' and put the "Satin Black' product into the cart and checkout at: http://justjewelleryboxes.com.au/category.php?id_category=3 You'll see: ------------------------------------------------------------ Take advantage of our offers: testcode123 — Test Voucher No 2 ------------------------------------------------------------ The when you click on the ADD there is no change in the product price in the cart. By the way, It works for Voucher codes set up in %, which we have tested. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 30, 2012 Share Posted May 30, 2012 Hi tecknow, Can you please try temporarily switching back to the default PrestaShop theme and let me know if the issue persists? -Mike Link to comment Share on other sites More sharing options...
tecknow Posted May 31, 2012 Author Share Posted May 31, 2012 It persisted even after temporarily switching back. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 31, 2012 Share Posted May 31, 2012 It persisted even after temporarily switching back. Can you please post this in the Forge so that our dev team can try to look into this for you? -Mike Link to comment Share on other sites More sharing options...
tecknow Posted May 31, 2012 Author Share Posted May 31, 2012 Thanks Mike. I've just joined the the Forge and will dig to see if the problem has been resolved there first (as asked in their guidelines) and post if I can't see a resolution. I appreciate your time and attention to this matter to date. 1 Link to comment Share on other sites More sharing options...
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