smiles1976 Posted May 24, 2012 Share Posted May 24, 2012 Hi, I tried to change the logo on my website. For some reason, the logo is in the cpanel but I can't see it on the front end. It's logo.png. However, other changes (ex. changing text) is seen on the front end. I tried the cache in the administration panel and checked different browsers but I can't see any changes. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 24, 2012 Share Posted May 24, 2012 Hi smiles, Can you please post a link to your site, as well as a description (or even better, an attachment) of both the old and new logos? -Mike Link to comment Share on other sites More sharing options...
smiles1976 Posted May 24, 2012 Author Share Posted May 24, 2012 hi, my site is godshirts.net.I've attached the old and new logos. I've done it a few times before without any problems. But, for some reason I can't seem to do it today. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 24, 2012 Share Posted May 24, 2012 hi, my site is godshirts.net.I've attached the old and new logos. I've done it a few times before without any problems. But, for some reason I can't seem to do it today. Can you please try temporarily switching to the default theme and let me know which logo appears? -Mike Link to comment Share on other sites More sharing options...
smiles1976 Posted May 24, 2012 Author Share Posted May 24, 2012 Hi Mike, neither one appears. It a box with a broken image inside. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 24, 2012 Share Posted May 24, 2012 And can you please post a screenshot of the Back Office settings where you uploaded the new logo? -Mike Link to comment Share on other sites More sharing options...
smiles1976 Posted May 24, 2012 Author Share Posted May 24, 2012 Just one quick thing. Someone copied over the theme from my other site. I've never had any problems. But, could it be related to this? Link to comment Share on other sites More sharing options...
smiles1976 Posted May 24, 2012 Author Share Posted May 24, 2012 Here is a screenshot Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 24, 2012 Share Posted May 24, 2012 Just one quick thing. Someone copied over the theme from my other site. I've never had any problems. But, could it be related to this? Very possibly, yes. And in terms of the screenshot, I'm looking for the one in your Back Office, under Preferences > Appearance. That is where you should be uploading your new logo. -Mike Link to comment Share on other sites More sharing options...
mpragilang Posted July 28, 2016 Share Posted July 28, 2016 Can you please try temporarily switching to the default theme and let me know which logo appears? -Mike Hi mike,.. Have same trouble here. The logo show up when i use default theme but didnt show when i use the other theme.. Link to comment Share on other sites More sharing options...
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