jimmyc Posted May 24, 2012 Share Posted May 24, 2012 Hi all the Product Comments v2.1 by PrestaShop shows in my modules ans on the front end, however whe comments are written thew do not show in module configure. any ideas on how to fix this. I'm on version 1.4. the 2nd latest release. it seems not to work in default them also. Any ideas where to get or re-up the module. To see if it fixes it. Cheers Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 24, 2012 Share Posted May 24, 2012 Hi jimmyc, Can you please provide a direct link to where you downloaded this module so that we can try to look into this for you? -Mike Link to comment Share on other sites More sharing options...
Baalfyre Posted May 29, 2012 Share Posted May 29, 2012 (edited) I can second this. I have switched from moderate comments and back again, installed and reinstalled, checked sql tables and no comments are being shown either in admin or user end. It doesn't appear that any values are being added to the database. I'm using PS 1.4.8.2 and Comments v 2.1. <<Edit>> Comments weren't being added to the database. Don't know why. I fixed this by deleting all product comment tables in the database and reinstalling the module. Works now. There's probably an easier fix, but this did the trick for me. Edited May 29, 2012 by Baalfyre (see edit history) Link to comment Share on other sites More sharing options...
jimmyc Posted June 21, 2012 Author Share Posted June 21, 2012 Hi jimmyc, Can you please provide a direct link to where you downloaded this module so that we can try to look into this for you? -Mike Hi, The module was part of prestashop as far as I know. We used a manual update to get to what was the latest prestashop at the time. So the module was part of the 1.4.7.2 we used to update prestashop from the prestashop site. Sorry for the delay. I'm not getting any reply emails from this site even though i follow the topics. I guess i have to check my account settings. I should also mention i have other prestashops running this module perfectly on the same server. It seems the manual update we made on this install is the only difference that may be causing the issue. Cheers Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 21, 2012 Share Posted June 21, 2012 Hi jimmy, Can you please try resetting this module through the Back Office and let me know if the issue persists? -Mike Link to comment Share on other sites More sharing options...
kamisetafutbol Posted December 5, 2012 Share Posted December 5, 2012 Hi jimmy, Can you please try resetting this module through the Back Office and let me know if the issue persists? -Mike When i resetted the module, it stopped working. Now I can't even install it on my prestashop 1.5.2. What can i do? Link to comment Share on other sites More sharing options...
Dashe Posted September 15, 2013 Share Posted September 15, 2013 Do you have solve the problem? I've the same problem on 1.4.8.2Best Regard Link to comment Share on other sites More sharing options...
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