Terms and Conditions Too Long?

[James Neely]

Our CMS page does not seem to be able to handle our full Terms & Conditions. Whenever I try to add it on the admin end, I get an internal server error. Our terms and conditions are very long, but we need them in their entirety so cutting it down is not an option. What can I do to increase this limit? Thanks in advance.

[Mike Kranzler]

Our CMS page does not seem to be able to handle our full Terms & Conditions. Whenever I try to add it on the admin end, I get an internal server error. Our terms and conditions are very long, but we need them in their entirety so cutting it down is not an option. What can I do to increase this limit? Thanks in advance.

 

Hi James,

This is an issue with your hosting provider. Call them and ask if they could (even temporarily) increase your upload and timeout limits so that you can add this to your site.

 

I hope this helps.

 

-Mike

[James Neely]

Hello Mike,

 

Thank you for the response. I opened a ticket with them and they did the following.

 

The Upload limit is set to 30MB, and the max_execution_time has been raised to 60 seconds.

 

Try these settings, and let me know if they work out for you.

 

I tried it again but it has the same problem. It instantly goes to the error screen without even attempting to load it. I have responded to their ticket, but do you have anymore suggestions or ideas?

[Mike Kranzler]

Hello Mike,

 

Thank you for the response. I opened a ticket with them and they did the following.

 

 

 

I tried it again but it has the same problem. It instantly goes to the error screen without even attempting to load it. I have responded to their ticket, but do you have anymore suggestions or ideas?

 

Unfortunately, that is purely a hosting issue, so I'm not sure what else I could suggest. Who is your hosting provider?

 

-Mike