hberenturk Posted May 23, 2012 Share Posted May 23, 2012 (edited) Hi , i have problem about installation process in prestashop.1st step of installation page there is no next button , what should i do to fix this bug? since monday i try to fix this problem , i changed the all permissions to 777 and added some files to config and install folders but result is the still same. Any help i welcome Edited May 23, 2012 by hberenturk (see edit history) Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 23, 2012 Share Posted May 23, 2012 Hi hberenturk, Can you please post a screenshot of your site on step 1? -Mike Link to comment Share on other sites More sharing options...
hberenturk Posted May 23, 2012 Author Share Posted May 23, 2012 sure. here is www.ledangebot.de/install Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 23, 2012 Share Posted May 23, 2012 sure. here is www.ledangebot.de/install I just took a look at this, and your site is missing the classes/tools.php file. Please place the attached file in your site's /classes directory and then give this a try again. Tools.php I hope this helps. -Mike Link to comment Share on other sites More sharing options...
hberenturk Posted May 23, 2012 Author Share Posted May 23, 2012 In my classes folder i have toolsinstall.php already but also i attached the file which you send me but the result is still the same.. what can be the alternative solution ? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 23, 2012 Share Posted May 23, 2012 In my classes folder i have toolsinstall.php already but also i attached the file which you send me but the result is still the same.. what can be the alternative solution ? No, not in the /install directory. From your root, go to /classes and put the file directly in there (and remove it from the install directory where you just put it). -Mike Link to comment Share on other sites More sharing options...
hberenturk Posted May 23, 2012 Author Share Posted May 23, 2012 No, not in the /install directory. From your root, go to /classes and put the file directly in there (and remove it from the install directory where you just put it). -Mike But in my root there is no classes folder so where can i put this file? if i put it to the root directly the result does not change.. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 23, 2012 Share Posted May 23, 2012 But in my root there is no classes folder so where can i put this file? if i put it to the root directly the result does not change.. Well that would explain your issue then! Personally, I would suggest that you completely delete everything from FTP and start from scratch just out of caution in case you're missing other folders as well. Just make sure you copy everything over via FTP this time so that you don't have any missing folders this time around! -Mike Link to comment Share on other sites More sharing options...
hberenturk Posted May 24, 2012 Author Share Posted May 24, 2012 (edited) Well that would explain your issue then! Personally, I would suggest that you completely delete everything from FTP and start from scratch just out of caution in case you're missing other folders as well. Just make sure you copy everything over via FTP this time so that you don't have any missing folders this time around! -Mike you mean i should delete all the files in ftp ? or just prestashop folder? sorry i cant say that im an expert in this kind of things and small things can cause to big problems to me right now.Can you send me a screenshot whats the main folders which i need to put in to the ftp ? it can be more helpful as i think.. Edited May 24, 2012 by hberenturk (see edit history) Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 24, 2012 Share Posted May 24, 2012 you mean i should delete all the files in ftp ? or just prestashop folder? sorry i cant say that im an expert in this kind of things and small things can cause to big problems to me right now.Can you send me a screenshot whats the main folders which i need to put in to the ftp ? it can be more helpful as i think.. Yes, please delete everything from your PrestaShop installation over FTP and reinstall from scratch. When you're missing a key directory like /classes it is a concern that you may be missing more as well. -Mike 1 Link to comment Share on other sites More sharing options...
hberenturk Posted May 24, 2012 Author Share Posted May 24, 2012 I fixed the problem , Thank you for your help . Best Regards, Barbaros Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 24, 2012 Share Posted May 24, 2012 Great, I'm glad I could help! I'll go ahead and mark this thread as solved for you. Happy selling! -Mike 1 Link to comment Share on other sites More sharing options...
haeretik Posted May 28, 2012 Share Posted May 28, 2012 i have a problem to install prestashop.. Warning: require(/Applications/XAMPP/xamppfiles/htdocs/prestashop/config/config.inc.php) [function.require]: failed to open stream: No such file or directory in /Applications/XAMPP/xamppfiles/htdocs/prestashop/index.php on line 28 the folder config and file config.inc.php not're in prestashop folder.. pliiss helpme Link to comment Share on other sites More sharing options...
Whitemind Posted May 29, 2012 Share Posted May 29, 2012 I have de same problem heretik, the folder /config is not present in download files Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 29, 2012 Share Posted May 29, 2012 Hi haeretik and Whitemind, I just double-checked this, and the config directory is in fact included in the download files available on our website. If you would like, I've attached the folder here for you to add to your installation. config.zip I hope this helps. -Mike 1 Link to comment Share on other sites More sharing options...
haeretik Posted May 29, 2012 Share Posted May 29, 2012 tanks.. i resolve the problem whit this package Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 29, 2012 Share Posted May 29, 2012 I'm glad I could help! Whitemind, please let me know if this works for you as well. -Mike Link to comment Share on other sites More sharing options...
Whitemind Posted May 29, 2012 Share Posted May 29, 2012 Hi Mike, I solved my problem, I try to use Spanish version, and in this version /config is not present, but in English version is in. Thanks for all. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 29, 2012 Share Posted May 29, 2012 Great, I'm glad you were able to resolve this, and our team has been notified about this issue with the Spanish download. Happy selling! -Mike Link to comment Share on other sites More sharing options...
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