Fredul Posted May 22, 2012 Share Posted May 22, 2012 Hi All, I've been looking through this forum and read a few threads on issues with applying the group discount but none actually solve the issue! This should be pretty straight forward to do! I have one group of customers that are all members of a particular club, they will all be added to a particular group that will give them a certain % of discount on their order. Easy peazy you'd say but this doesn't seem to work. I have added the group to my own account and when I place an order and go to my cart there is no discount applied. I tried setting the discount in the Customer Group to 0 and add the discount per category, but this doesn't work either. I'm using PrestaShop 1.4.6.2 If anybody would be able to help with what is supposed to a very simple issue, please let me know as I can't figure it out from the other threads. Many thanks in advance to anybody that can help!! Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 22, 2012 Share Posted May 22, 2012 Hi Fredul, Can you please post a screenshot of the settings you are using when creating the group discount? -Mike Link to comment Share on other sites More sharing options...
Fredul Posted May 22, 2012 Author Share Posted May 22, 2012 Hi Mike, many thanks for your reply, and making me do a very useful exercise It turns out that when I set the group discount it "does" actually work, as in the discount applied, but it's applied on the prices shown for the article? Can that be changed? I.e. that the discount is only applied when going to your cart and that the displayed price for the item is still the non-discounted price? I feel a bit silly now that all this time I didn't notice that the price of the item had changed... Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 22, 2012 Share Posted May 22, 2012 Hi Fredul, This may be a theme-specific issue. Can you please try switching your site to the default theme and let me know if the issue persists? I just ran a test on a clean installation and the discount did show up on the product page as well as the cart. -Mike Link to comment Share on other sites More sharing options...
Fredul Posted May 22, 2012 Author Share Posted May 22, 2012 Thanks for that Mike that would explain it! Frederic Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 22, 2012 Share Posted May 22, 2012 Great, I'm glad I could help! I'll go ahead and mark this thread as solved for you. Happy selling! -Mike Link to comment Share on other sites More sharing options...
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