[SOLVED] how to force presta to make changes in website

[sprajc]

I have this problem with my Prestashop 1.4.3....i made some changes in category tree and main page (the column in the middle with text etc.)...everything in administration seems normal but when i look at the website (customer point of view) - no change in week from modification in administration.

Anyone can help? The shop is still running and orders are going but i really need to make those changes.

 

Thanks for any help.

[Mike Kranzler]

Hi sprajc,

There are two important things you can do in this situation. First of all, in your Back Office, please go to Preferences > Performance and turn on Force Compile and turn off Cache at the very top of the page.

 

Additionally, be sure to clear your browser's cache, and then you can reload the page.

 

If you do both of these steps, you should see all of your changes.

 

I hope this helps.

 

-Mike

[sprajc]

I did both steps and it didn't help.

I should mention it has been a week since i made changes and i tried viewing the page on several different computers.

I thought the database is disconnected somehow but in that case the changes wouldn't be stored in back-office too am I right?

[Mike Kranzler]

Can you please post a link where I could see this for myself, along with the changes I should be seeing that you are not seeing?

 

-Mike

[sprajc]

here is the link http://www.darshan.cz/shop/

 

i moved the sub-categories of "Trička" to the main category and also changed the text in the middle column.

[sprajc]

Now i noticed the changes were reseted in back-office tooo...i make changes again - click to save - but they won't save (no error notification or something like that) =/

[Mike Kranzler]

So is this not what you see on your end?

 

 

-Mike

[sprajc]

I see exactly what you see - but i can't change it. I go to category edit page -> i change upper category of "Krátký rukáv" from "Trička" to "Home" and click to "Save" -> it shows me "update successfull" notification but it won't change and i could do it again and again with no result. =/

 

// Also in the stats page i always see the date "from: 2012-04-25 to: 2012-04-25" and i can't change that - i guess that is the date something gone wrong =/

Edited May 21, 2012 by sprajc (see edit history)

[Mike Kranzler]

I apologize, but I'm not sure I'm fully understanding you. Are you trying to translate the text from "Trička" to "Home" in order to have it in both languages, or are you trying to completely switch that text from "Trička" to "Home"?

 

-Mike

[sprajc]

No no sorry if i misled you - the structure of categories is like this

• Home
  
  • Trička
    
    • Krátký rukáv
      
    • S cvoky
      
    • offsetový potisk
      

    [*]Dětská trička

and i need it like this:

• 
  Home
  
  • 
    Krátký rukáv
    
  • 
    S cvoky
    
  • 
    offsetový potisk
    
  • 
    Dětská trička
    

i hope i expressed myself properly this time

[sprajc]

here is picture of the operation i am trying to do:

 

But right after i save this change - nothing happens =(

[Mike Kranzler]

OK thank you, that does clear things up a bit. Can you please also post a screenshot of where you are trying to do this?

 

I go to category edit page -> i change upper category of "Krátký rukáv" from "Trička" to "Home" and click to "Save" -> it shows me "update successfull" notification but it won't change and i could do it again and again with no result. =/

[sprajc]

No problem:

I save this:

 

And i recieve this:

 

But when I go back to category details, nothing has changed. So i guess there are some trouble with database connection (although i don't understand why notification doesn't say "update unsuccessful" in that case)

[sprajc]

who the hell fixed it? =D nearly two weeks of trouble just vanished somehow by itself? I don't really believe in miracles =D

[Mike Kranzler]

So this is now working properly for you?

 

-Mike

[sprajc]

Yes it is! ....seriously I didn't make any other modifications in settings .... i guess some problems fix themselves

[Mike Kranzler]

Yes it is! ....seriously I didn't make any other modifications in settings .... i guess some problems fix themselves

 

It's possible that you hadn't yet cleared your smarty cache, but either way, I'm glad you were able to resolve this! I'll go ahead and mark this thread as solved for you. Happy selling!

 

-Mike