vietnam Posted May 21, 2012 Share Posted May 21, 2012 I have a custom theme, that i have purchased from addons.prestashop.com For 4-6 days i have this situation that i cannot rezolve, and the creator of the theme still did not contact me after sending him the details of the problem I have the same thing as http://www.prestashop.com/forums/index.php?/topic/166711-solved-prestashop-v1462-quick-order-checkout-problem/page__view__findpost__p__812777 To recreate the problem Add to card. Try to pay, complete all the fields and hit save. YOu will get to a blank white page. http://www.feronerie-mobilier.com/upgrade/ I tried and activated firephp, but no use, is not working. Smarty debug is usless because the page does not load entirely, so i gen no feedback. Link to comment Share on other sites More sharing options...
Carl Favre Posted May 21, 2012 Share Posted May 21, 2012 Hi vietnam, Could you give us the name of the theme that you bought? Is it compatible with your version of PrestaShop? Link to comment Share on other sites More sharing options...
vietnam Posted May 21, 2012 Author Share Posted May 21, 2012 (edited) Hi vietnam, Could you give us the name of the theme that you bought? Is it compatible with your version of PrestaShop? 1 x Electronics Prestashop Theme - PRS020027 by Community Is not working with 1.4.5.1 and with the latest 1.4.8.2 The theme is perfet, except this little detail with quick order Edited May 21, 2012 by vietnam (see edit history) Link to comment Share on other sites More sharing options...
Carl Favre Posted May 21, 2012 Share Posted May 21, 2012 Can you also tell me when you contacted him and what form you did use to contact him? Link to comment Share on other sites More sharing options...
vietnam Posted May 21, 2012 Author Share Posted May 21, 2012 4-5 days ago, i think. I i remember corectly , this one https://addons.prestashop.com/en/write-to-developper?id_product=3287 Link to comment Share on other sites More sharing options...
Carl Favre Posted May 21, 2012 Share Posted May 21, 2012 You did not receive any message in your addons account? Because he answered to one of your message. I will check with you in private if it is the answer to the message you sent. Link to comment Share on other sites More sharing options...
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