pureclothings Posted May 20, 2012 Share Posted May 20, 2012 When I ordered a product from my shop I got this email: Unfortunately, one or more items on your order #27 are currently out of stock. This may cause a slight delay in delivery. Please accept our apologies and rest assured that we are working hard to rectify this. How to disable this email feature of sending email to customers Link to comment Share on other sites More sharing options...
MEG Venture Posted May 20, 2012 Share Posted May 20, 2012 You can delete backorder mail templates. If it can't find, it can't send Link to comment Share on other sites More sharing options...
pureclothings Posted May 21, 2012 Author Share Posted May 21, 2012 where's that located? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 22, 2012 Share Posted May 22, 2012 Hi pureclothings, You can disable this message in your Back Office under Orders > Statuses. Just disable the "Send e-mail to customer" option for the "On backorder" email status. I hope this helps. -Mike 3 Link to comment Share on other sites More sharing options...
pureclothings Posted May 24, 2012 Author Share Posted May 24, 2012 thanx mike Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 24, 2012 Share Posted May 24, 2012 Great, I'm glad I could help! I'll go ahead and mark this thread as solved for you. Happy selling! -Mike Link to comment Share on other sites More sharing options...
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