Paypal API Error L_ERRORCODE0 -> 10730

[Dimaer]

Hi guys,

We are working with digital goods and removed postal code as required field in our registration as it is not needed and we believe Prestashop is not handling it well for International postal codes.

 

Now we are getting Paypal API error when the customer leaves a post code field blank:

 

Please refer to logs:

• PayPal response:
  
• TIMESTAMP -> 2012-05-20T10:40:56Z
  
• L_ERRORCODE0 -> 10730
  
• L_SHORTMESSAGE0 -> Shipping Address Postal Code Empty
  
• L_LONGMESSAGE0 -> The field Shipping Address Postal Code is required
  
• L_SEVERITYCODE0 -> Error
  

 

Any way to fix it in module or it is solely on Paypal side?

Thanks.

[KraaZe]

Same here mate.

[4saleusa]

i got digital goods too and I removed all of them piece by piece, now same error, which country, unknown . anybody know which files to overwrite by filezilla to reinstate original files ?

[benjamin utterback]

Hello 4salesusa,

 

What version of PrestaShop are you using? Also Which PayPal module are you currently using. Thank you for choosing PrestaShop!

 

Regards,

Benjamin

[carlosrgc]

Hello  I am  having the same issue. Any idea?

PayPal v3.11.4 - by PrestaShop

PrestaShop 1.6.1.13

Theme default-bootstrap

    <b>PayPal response:</b>
    TIMESTAMP -> 2017-12-05T18:11:51Z
    L_ERRORCODE0 -> 10730
    L_SHORTMESSAGE0 -> Shipping Address Postal Code Empty
    L_LONGMESSAGE0 -> The field Shipping Address Postal Code is required
    L_SEVERITYCODE0 -> Error

 

[carlosrgc]

Well  I will  replay myself . As in my site  users   do not need nothing else  than their  names  and  email  , I have  just commented  the   lines 294-305 in the file  process.php  (paypal module.). Even forcing         $fields['NOSHIPPING'] = '1'; as  paypal api  documentation  recommends for this cases (for example  virtual  goods) the  problems may  persists because  if  any address related field is passed  to  paypal  then  NOSHIPPING=1 will be ignored

 // $fields['PAYMENTREQUEST_0_SHIPTOSTREET'] = $address->address1;
        // $fields['PAYMENTREQUEST_0_SHIPTOSTREET2'] = $address->address2;
        // $fields['PAYMENTREQUEST_0_SHIPTOCITY'] = $address->city;

       /*  if ($address->id_state) {
            $state = new State((int) $address->id_state);
         //   $fields['PAYMENTREQUEST_0_SHIPTOSTATE'] = $state->iso_code;
        } */

        /* $country = new Country((int) $address->id_country);
        $fields['PAYMENTREQUEST_0_SHIPTOCOUNTRYCODE'] = $country->iso_code;
       $fields['PAYMENTREQUEST_0_SHIPTOZIP'] = '41009'; */

Edited December 7, 2017 by carlosrgc (see edit history)

[selectshop.at]

If you comment the lines, so you cannot use Paypal. Paypal needs an address for to process the payment as well. Uncomment the lines, or don't use Paypal as payment option. You can use pay in store module for ex. https://addons.prestashop.com/en/search?id_category=0&search_query=pay+on+store

[carlosrgc]

Well  in fact  "the address" is not a must. In the API documentation there is  even  a parameter to inform  paypay   that the  address is  not required.I have  been  doing some  tests  with  paypal  with  those lines commented and below are  the  parameters  passed to.  I am able to  buy using paypal and in both cases (prestashop and  paypal) the   delivery  address only show name, surname and  email address of the client

The  following parameters noshipping  and addroverride  should be  configured  properly  for example when  you  sell virtual good. In these cases   delivery  address has no sense

SetExpressCheckoutRequest
returnurl "http://xxxxxxxx/modules/paypal/express_checkout/payment.php"
cancelurl "http://xxxxxxxx/pedido-rapido?paypal_ec_canceled=1&rand=1512551675509"
noshipping "1"
addroverride "0"
solutiontype "Sole" landingpage
    
"Login" method
    
"SetExpressCheckout"
version "106"
buttonsource "PRESTASHOP_EC"
paymentrequest_0_currencycode  "EUR"
paymentrequest_0_amt  "1"
paymentrequest_0_itemamt "1"
paymentrequest_0_paymentaction "Sale"
paymentrequest_0_shiptoname "Webmaster webmaster"
paymentrequest_0_name "xxxxx" "xxxxxxxxxxx"
paymentrequest_0_number "8" "29"
paymentrequest_0_qty "1" "1"
paymentrequest_0_desc "CAJA DE 50 UNIDADES. (CATEGORIA I)EFECTO: TRUENO D..."

Regards

 

[selectshop.at]

Virtual goods payment should work as by default with paypal. There is no need to adapt anything in the code. Perhaps Express checkout is not allowed for your country. This is a Paypal problem. Use paypal instead of express checkout, or simply set another country on your paypal module configuration. You can use US, for this EC was implemented on paypal.