Unable to Use Established Database

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I've established a copy of Prestashop in a sub-directory (mystore.com/prestashop). I then attempted to create a new cart at root (mystore,com) using the original database. The installation software would not let me do this, requiring a new database. After successful installation of this new cart, I inserted the old/original database name into settings.inc.php. When I then attempted to access the new cart, I got an error message.

I then deleted the new cart from root and copied the original to root (mystore.com). I am still getting the same error message. I have retained the original cart (mystore.com/prestashop) throughout the entire process.

When I copied the original cart to root, I did make the necessary path changes in settings.inc.php. All permissions were checked.

Is the original database irrevocably tied to my original cart (mystore.com/prestashop), or is there some way that it can be used with the new cart located at mystore.com?

Thanks for any info. Sorry if the above is confusing.

[deborahjb]

Our situation: we make a copy of our live store's files and then changed the settings.inc.php file to reflect the test store's address and uploaded that to our server so we could have a test store. We got the same problem. The store would show up, but when I went to make changes in the back end, I got an error message that the address did not exist and showed this URL: example.com/store/ore/.... It should have looked like: example.com/teststore... Weird how the store/ore got created.

Anyway, we resolved this by deleting the test store's settings.inc.php file in the config folder of the store copy files and re-uploaded the same file. Maybe this file got corrupted or maybe there was a caching issue since our server kept disconnecting us during the initial upload. Anyway, replacing this one file did the trick.

Hope this helps.