Guest fedecrea Posted May 18, 2012 Share Posted May 18, 2012 Hi, I have a problem during the installation process. At the third point, when I'll try to configure my database, it reply with a : server not found, check out your data or name server. But is all correct!! I cannot understand ç_ç Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 18, 2012 Share Posted May 18, 2012 Hi fedecrea, Please check directly with your hosting provider, because that error message means that the information is not correct. -Mike Link to comment Share on other sites More sharing options...
Guest fedecrea Posted May 19, 2012 Share Posted May 19, 2012 Thank you Mike, I have already opened a ticket with my provider, but I have this question: why, the first time I've installed ps there were no problems, and now I'm in trouble? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 21, 2012 Share Posted May 21, 2012 Thank you Mike, I have already opened a ticket with my provider, but I have this question: why, the first time I've installed ps there were no problems, and now I'm in trouble? I couldn't tell you without knowledge of your specific hosting server and configuration, unfortunately. -Mike Link to comment Share on other sites More sharing options...
oxyweb Posted May 21, 2012 Share Posted May 21, 2012 Hi, Check the server name as in my case the mysql server is stored separate from my html root. Log into myphpadmin and check the server name from there. (Pink boxes below) Link to comment Share on other sites More sharing options...
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