snowkiid Posted May 16, 2012 Share Posted May 16, 2012 hello, so I am very new to prestashop and starting an online website. I really like the layout and easyness of prestashop, however. When ever i try to upload a new theme via the theme installer module I always get the error message 'bad configuration file' I have no clue how to fix this. my hosting server is with bluehost and i operate by using cpanel. Its quite frustrating, I need help! Thank you. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 16, 2012 Share Posted May 16, 2012 Hi snowkiid, What version of PrestaShop are you using, and what theme are you trying to install? -Mike Link to comment Share on other sites More sharing options...
snowkiid Posted May 16, 2012 Author Share Posted May 16, 2012 Thanks for helping me mike, The current version of prestashop that i am using is 1.4.8.2 , I have multiple free themes that i am trying to test with the site however none of the themes will work, even the free themes (black and white) that prestashop.com offers wont work. another theme im trying to install can be found here. thanks again for your help, i'm quite new to hosting, website building, etc. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 16, 2012 Share Posted May 16, 2012 Thanks for helping me mike, The current version of prestashop that i am using is 1.4.8.2 , I have multiple free themes that i am trying to test with the site however none of the themes will work, even the free themes (black and white) that prestashop.com offers wont work. another theme im trying to install can be found here. thanks again for your help, i'm quite new to hosting, website building, etc. Can you please try the attached theme and let me know if you get the same error? prestashop-template-15.zip -Mike Link to comment Share on other sites More sharing options...
snowkiid Posted May 16, 2012 Author Share Posted May 16, 2012 okay i tried that one you sent me and it works!!! yay! but how come the other ones wont? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 16, 2012 Share Posted May 16, 2012 okay i tried that one you sent me and it works!!! yay! but how come the other ones wont? If you downloaded/purchased them anywhere other than our Addons store, you will likely want to contact the original developer of each theme in order to see what may need to be done to resolve this. -Mike Link to comment Share on other sites More sharing options...
tornishca Posted June 7, 2012 Share Posted June 7, 2012 (edited) Can you please try the attached theme and let me know if you get the same error? prestashop-template-15.zip -Mike Hi Mike, i like very much this template, but i want to ask you one thing: i have installed this theme, but in the product page the photo product is too large and it's cover the text product: http://www.zebe.ro/ Please tell me how can i reset the photo to be normal and the text to be visible. Thanks again! Edited June 7, 2012 by tornishca (see edit history) Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 7, 2012 Share Posted June 7, 2012 Hi tornishca, Please try my suggestions here in order to get the proper image sizes on your site. I hope this helps. http://www.prestashop.com/forums/index.php?/topic/160469-solved-problem-with-image-size/page__view__findpost__p__780097 -Mike Link to comment Share on other sites More sharing options...
xapinc Posted June 13, 2013 Share Posted June 13, 2013 Hi! I had the same issue and it turns out that inside that theme zip folder that I downloaded from templatemonster, there is anoder folder called themeinstallator. Inside that folder there was another theme.zip file and that is the one I had to use with the Import/Export Theme module in order to work. I hope this helps! Link to comment Share on other sites More sharing options...
tatamimi Posted June 14, 2013 Share Posted June 14, 2013 Hello. I had the same problem (with version 1.5.4.1) and I tried again and again but I couldn't by my mac. In my case, after a while I changed the PC (asked to my [spam-filter], he has windows) to use, and I succeed at once. I thinks in my case, it was the problem of type of zip... I suppose. If you use mac and didn't try to install by windows, I recommend to use it. Link to comment Share on other sites More sharing options...
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