g.firebird Posted May 16, 2012 Share Posted May 16, 2012 (edited) Good day, I discover that's a bug on the new theme "PrestaShop Template 1.4.5". This bug only appear on IE browser only. firefox & chrome are work fine. pls refer to the attachment or browser the site via IE " http://demo-store.pr...om/en/8-candles " as you will see the bug on top of the page Can anyone tell me what is going on? & can this be fix? Many Thanks... Edited May 18, 2012 by g.firebird (see edit history) Link to comment Share on other sites More sharing options...
helldog2004 Posted May 16, 2012 Share Posted May 16, 2012 I had the same problem with my Paypal page on I.E but not on google chrome and mozilla Problem was solved by using a UNIX path I.e: /customers/5/d/0/yourhost.com//httpd.www/ You can find your UNIX path in your configuration of host under advanced/unix path (else ask your host provider) Link to comment Share on other sites More sharing options...
g.firebird Posted May 16, 2012 Author Share Posted May 16, 2012 if i able to to find it , how should i resolve it? appreciate you advise! many thanks.. Link to comment Share on other sites More sharing options...
helldog2004 Posted May 17, 2012 Share Posted May 17, 2012 Yeah well I am sorry, but I don't know your template. Could you send some tpl codes of your theme? Maybe we can find something Link to comment Share on other sites More sharing options...
g.firebird Posted May 17, 2012 Author Share Posted May 17, 2012 hi helldog2004, have attached the template which i download form the prestashop! many thanks prestashop-template-15.zip Link to comment Share on other sites More sharing options...
g.firebird Posted May 17, 2012 Author Share Posted May 17, 2012 this also happen in the original demo site in prestashop! http://demo-store.prestashop.com/en/6-electronics Link to comment Share on other sites More sharing options...
helldog2004 Posted May 17, 2012 Share Posted May 17, 2012 Okay downloaded you template, could you disable the CMS block module in front office please. I would like to know if this has something to do with the bug. It seems on IE the CMS block pops-up in the header. In mozilla and chrome it just does not show up, it is still not correct. If you disable this module, and watch your website again on IE to see if problem is dissapeared. So I know excactly what to look at. Cheers Helldog! Link to comment Share on other sites More sharing options...
g.firebird Posted May 17, 2012 Author Share Posted May 17, 2012 hi helldog.. have try to disable the CMS block, yet still same! the menu still pop-up in header... Link to comment Share on other sites More sharing options...
helldog2004 Posted May 17, 2012 Share Posted May 17, 2012 Yeah well that is pretty strange still looking into your template. But in IE you see the CMS block and in mozilla / chrome you don't see the block at all. Big bug Link to comment Share on other sites More sharing options...
helldog2004 Posted May 17, 2012 Share Posted May 17, 2012 Okay I have taken a look in your .xml file <hook module="blockcms" hook="header" position="19"/> If you go to your BO --> Modules --> Positions Delete CMS block from header Click on position a module on top of page And place CMS block in left or right column. Check changes, maybe this will fix the bug, as CMS block in header will disrupt all modules in header! Link to comment Share on other sites More sharing options...
g.firebird Posted May 17, 2012 Author Share Posted May 17, 2012 have delete cms block from the header & re-position the module in left / right but still the same! the menu still appear on top of the header! Link to comment Share on other sites More sharing options...
helldog2004 Posted May 17, 2012 Share Posted May 17, 2012 Change the .xml file to this! <hook module="blockcms" hook="leftColumn"/> Link to comment Share on other sites More sharing options...
g.firebird Posted May 17, 2012 Author Share Posted May 17, 2012 appreciated you could tell me which .xml file to refer? izzit under module > blockcms ? Link to comment Share on other sites More sharing options...
helldog2004 Posted May 18, 2012 Share Posted May 18, 2012 If I unzip your file, I get two folders and a .xml file called config.xml This file needs to be changed cheers helldog Link to comment Share on other sites More sharing options...
g.firebird Posted May 18, 2012 Author Share Posted May 18, 2012 (edited) the file i've attach previously which is the source from the original prestashop! i've proceed the alteration of the coding & try to reinstalling the theme but end up it shown "BAD CONFIGURATION FILE" which not allow me to install the theme! I believe i given the wrong file ! apologized for my confuse ! i've re-attached again the theme (.tpl file) which this copy is already been install in my hosting directory! hopefully you could check for me again! many thanks prestashop_new.zip Edited May 18, 2012 by g.firebird (see edit history) Link to comment Share on other sites More sharing options...
helldog2004 Posted May 18, 2012 Share Posted May 18, 2012 Okay this is realy strange, I don't seem to have the same problem as you have. If I upload your theme to my host, installed it, and used it, my CMS block display correcty on IE as in Mozilla.. Sorry I need to put it back to my own theme, because this just looks bad for my website haha Link to comment Share on other sites More sharing options...
g.firebird Posted May 18, 2012 Author Share Posted May 18, 2012 (edited) but do you have any idea on this matter? this is strange! in-fact i've install to my local pc, yet problem still appear in IE! does this do with any of the browser version? i'm using IE8 Edited May 18, 2012 by g.firebird (see edit history) Link to comment Share on other sites More sharing options...
helldog2004 Posted May 18, 2012 Share Posted May 18, 2012 Yes that MIGHT be the problem as I am using IE9 You might want to give it a try if this is the problem, and then you know the theme isn't able to work on IE8 and lower. Cheers Helldog! Link to comment Share on other sites More sharing options...
g.firebird Posted May 18, 2012 Author Share Posted May 18, 2012 no good helldog! i've try with IE 9 yet still the same! the menu appear on top of the header! any idea? Link to comment Share on other sites More sharing options...
helldog2004 Posted May 18, 2012 Share Posted May 18, 2012 In the demo you showed me before you saw the CMS block in the header. When I installed your theme on my host I just saw the contact - sitemap - bookmark links in the header! Link to comment Share on other sites More sharing options...
g.firebird Posted May 18, 2012 Author Share Posted May 18, 2012 this is strange! i've change nothing with the theme! are you install the one which i provide to you just now? if so, can you give a shot with the previous original theme i provieded! in-fact this bug also appear in the demo site! any idea!? Link to comment Share on other sites More sharing options...
helldog2004 Posted May 18, 2012 Share Posted May 18, 2012 (edited) Okay I installed your theme on my host again and made two screens showing you how it should look like. I am sure it has to do with one module, you disable a module 1 by 1 and see if it makes changes. Once u disabled a module and you see the correct change let me know which module you disabled this might be a good bug fix for PS! Cheers helldog! Edited May 18, 2012 by helldog2004 (see edit history) Link to comment Share on other sites More sharing options...
g.firebird Posted May 18, 2012 Author Share Posted May 18, 2012 i think is the Top horizontal menu cause the issue! coz when i try to disable the menu! it wont appear on the header! Link to comment Share on other sites More sharing options...
helldog2004 Posted May 18, 2012 Share Posted May 18, 2012 (edited) Then I think problem is solved and the top menu won't work together.. I use easy menu from prestashop Making nice horizontal menu's as you can see on my screen and works perfectly with your theme! cheers helldog! Edited May 18, 2012 by helldog2004 (see edit history) Link to comment Share on other sites More sharing options...
g.firebird Posted May 18, 2012 Author Share Posted May 18, 2012 i guess so...many thanks helldog.... Link to comment Share on other sites More sharing options...
helldog2004 Posted May 18, 2012 Share Posted May 18, 2012 You are welcome please make this title as [sOLVED] by clicking on edit on your first post, and click on advanced edit.. change title there please. Cheers helldog! Link to comment Share on other sites More sharing options...
g.firebird Posted May 18, 2012 Author Share Posted May 18, 2012 note Link to comment Share on other sites More sharing options...
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