Prestashop V1.4.6.2 issue

[india1983]

We are using Prestashop V1.4.6.2 since last 02 years and it was working properly.. but since 2 days my back end is working perfectly with out any issue..

 

but my front end is showing issues when we activated the errors in config file we saw :

 

MySQL server has gone away

 

SELECT CONCAT(id_hook, '-', id_module) as `key`, `file_name` as value

FROM `ps_hook_module_exceptions`

 

What could be this issue.. we have nearly 900 products in our catalog

[phrasespot]

MySQL server has gone away

 

What the error says. When the process X was started the DB server connection was available but in the time it took the process complete the server became available.

 

Reason may be overloaded DB server because of many simultaneous visits, DB connection limit may have been reached, DB server may be down. I have seen this happening quite often with the shops hosted on cheaper, low spec servers.