[SOLVED] error on deleting products!

[admin_webs]

Hello! I try to delete default product but it give my an error! "An error occurred during deletion". What I must to do?

Edited May 14, 2012 by admin_webs (see edit history)

[MEG Venture]

It should already be deleted.

Clear cache and retry.

[admin_webs]

Thanks, but it does not help.

Products are not deleted

Edited May 14, 2012 by admin_webs (see edit history)

[Mike Kranzler]

Hi admin_webs,

I'm assuming you're trying to delete the iPod Touch or headphones? This is due to the sample order in your default installation. In your Back Office, click on the Orders tab and open up the sample order from John Doe. Cancel both of the products in that order and you should no longer have this issue.

 

Please let me know if this works for you.

 

-Mike

[admin_webs]

Hi admin_webs,

I'm assuming you're trying to delete the iPod Touch or headphones? This is due to the sample order in your default installation. In your Back Office, click on the Orders tab and open up the sample order from John Doe. Cancel both of the products in that order and you should no longer have this issue.

 

Please let me know if this works for you.

 

-Mike

Thanks! it is help

Edited May 14, 2012 by admin_webs (see edit history)

[Mike Kranzler]

Great, I'm glad I could help! Happy selling!

 

-Mike