Archangel Posted May 13, 2012 Share Posted May 13, 2012 (edited) The setting for SSL under PREFERENCES > Enable SSL is turning off by itself. It stays on for a while and then all of a sudden, when I check it, it's off. AUTHORIZE.NET requires https connection and was turned off today as payment option because of that. I just lost several hundred dollars in advertising today and sales because people couldn't check out since AUTHORIZE.NET was not enabled. This has been reported by several other users. Is anyone looking into this?? Edited May 13, 2012 by Archangel (see edit history) Link to comment Share on other sites More sharing options...
Archangel Posted May 13, 2012 Author Share Posted May 13, 2012 anyone? Link to comment Share on other sites More sharing options...
shacker Posted May 13, 2012 Share Posted May 13, 2012 when you go to back office and enter without ssl, the shop disables the ssl automatically, so enter to admin always with https:// Link to comment Share on other sites More sharing options...
Archangel Posted May 13, 2012 Author Share Posted May 13, 2012 Thank you Shacker, I really appreciate it. I tried and it makes sense. However, this leads me to another question: all day yesterday customers were not able to access the checkout page because of a certificate error or there were no payment options available. Is this related to the turning off of the SSL? I had to reinstall AUTHORIZE.NET module and it starting showing. Bottom line, I lost several hundred dollars in sales. Link to comment Share on other sites More sharing options...
shacker Posted May 13, 2012 Share Posted May 13, 2012 yes, this can be the reason. check in IE if you dont get any ssl error on checkout Link to comment Share on other sites More sharing options...
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