Moving hosts, getting white page

[CrossY]

Hi,

 

I've just tried to copy my shop from one host to another. The hostingcompany is the same, so I figured most details would remain the same.

 

Unfortunately i'm coming up with a white page when I try the new URL. I can enter the admin page no problem. I've followed steps from older topics, but I can't really figure out where i've gone wrong.

 

I have:

- Copied all files to new host

- Changed config to the new DB user/pw

- Copied database to new host

 

At first it said "Cannot establish link to database" but that's fixed now, however its just a white page. In the admin it shows all database data (old orders etc.) so it seems to be connection properly.

 

Anyone any suggestion as to how to fix this?

 

Regards,

Dave

[CrossY]

Maybe i've found the issue, but havnt been able to solve it yet:

 

Im getting the following error when I look in the code:

 

Verplichte parameters: Raadpleeg de volgende fout(en)

Set write permissions for tools folder

Set write permissions for cache folder

Set write permissions for mails folder and subfolders/recursively

Set write permissions for modules folder and subfolders/recursively

Set write permissions for themes/prestashop/lang/ map en submappen recursief in

Set write permissions for translations folder and subfolders/recursively

Set write permissions for upload folder and subfolders/recursively

Set write permissions for download folder and subfolders/recursively

 

Optionele parameters: Raadpleeg de volgende fout(en)

Set PHP register global option to off

 

I saw someone posting the following in another topic, but my FTP manager says: "500 CHMOD not understood"

 

chmod 755 .

chmod -R g+rwx img mails modules themes/prestashop/lang translations upload download

chmod g+w config upload download tools/smarty/compile/ sitemap.xml config/settings.inc.php

chmod -R a+rwx img

 

Any ideas?

Edited May 11, 2012 by CrossY (see edit history)

[Mike Kranzler]

Hi CrossY,

Have you followed all the steps in our Moving PrestaShop guide?

 

-Mike

[CrossY]

Yes. The only thing I didnt do was closing the shop when downloading it. Could this be the problem?

 

Currently looks like this front end: http://www.kartalin.nl/order/

 

As you can see BO works fine: http://www.kartalin.nl/order/iadmin

[Mike Kranzler]

Yes. The only thing I didnt do was closing the shop when downloading it. Could this be the problem? Currently looks like this front end: http://www.kartalin.nl/order/ As you can see BO works fine: http://www.kartalin.nl/order/iadmin

 

Please try contacting your hosting company. Usually, this is something they can handle with an Apache update.

 

-Mike

[CrossY]

I'm not quite sure anymore. I think my host fixed the chmod settings for all folders, that mightve done the trick.

[benjamin utterback]

Hello Stickees,

 

Who is the hosting Providers that you are switching too and from. Yes, this is usually a permissions error so it would behoove you to check with your hosting Provider about the chmod permissions of you files.