Paul Reading Posted April 14, 2009 Share Posted April 14, 2009 I am trying to install PrestaShop but I am stuck at the "Database Configuration" page.I have set the database servername to : myserverworld.net without any www. I know my username and password so that bit is easy. However I am confused by "Database Name" I have set it to my username, but should it be a fully qualified name such as [email protected]?When I click verify database there is a little spinning thing in the top right and it goes away. I do not get any error messages nor do I get a success message should I?I have not changed "PrestaShop database tables prefix :" from the default do I need to?I have tested the email and it works correctly.When I click next, nothing happens, I cannot progress to shop configuration. Link to comment Share on other sites More sharing options...
superhero495 Posted April 14, 2009 Share Posted April 14, 2009 i have the similar problem, my installation stops at shop configuration. all data are imported to db except ps_employee and configuration Link to comment Share on other sites More sharing options...
Paul Reading Posted April 14, 2009 Author Share Posted April 14, 2009 I have found the answer, my hosting company gave me the wrong database details. Link to comment Share on other sites More sharing options...
superhero495 Posted April 14, 2009 Share Posted April 14, 2009 Me too. There was problem with sending mails. Link to comment Share on other sites More sharing options...
first1 Posted April 15, 2009 Share Posted April 15, 2009 Would not be better to put the serve as localhost so it does not have to go and look the DNS and reach your database.Keep it internal is better. Link to comment Share on other sites More sharing options...
Rotor Posted April 24, 2009 Share Posted April 24, 2009 Same problem here.1. Database connected and ok, 2. Email test ok - received on gmail, not received on yahoo - must be related to yahoo3. PHP register global option is on, cannot change that right now, but it's only optional anyway.4. Database name and username contain an "_" - this is from the hosting guys... also cannot be changed.Still cannot advance past Database Configuration.I should add: PHP version 5.2.9, MySQL version 4.0.27-standard Link to comment Share on other sites More sharing options...
Paul Reading Posted April 24, 2009 Author Share Posted April 24, 2009 My problem was solved because my hosting company had given me the wrong name for my database (second box down). Link to comment Share on other sites More sharing options...
Rotor Posted April 24, 2009 Share Posted April 24, 2009 My problem was solved because my hosting company had given me the wrong name for my database (second box down). Thanks, but my database is connected and fine.... Link to comment Share on other sites More sharing options...
Rotor Posted April 24, 2009 Share Posted April 24, 2009 Great.... firebug is showing an error related to utf-8 support... Unfortunately changing the provider and/or asking for utf-8 support is out of the question...Is there any solution around this thing?So it needs a newer MySql..., I cannot trick it.Can I find maybe an older Prestashop version? Link to comment Share on other sites More sharing options...
acidcool Posted May 10, 2009 Share Posted May 10, 2009 I had this problem also...but i read some where in this forum, the problem can be resolved by using opera browser. I did it and i was able to complete my installation. It sounds weird..but it really work. Try it. My version of prestashop is Version 1.1.0.5 Link to comment Share on other sites More sharing options...
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