klammdiva Posted May 10, 2012 Share Posted May 10, 2012 Hi Since I upgraded to the v1.4.7.3 version my category images , and my products do not show in my store front I can only see my products images in my back office but they do not show up at all in my store front I need hellp Here is my URL klammdiva.fr my host provider is mavenhosting.com Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 10, 2012 Share Posted May 10, 2012 Hi klammdiva, That link doesn't appear to work properly on my end. Can you please double-check it? -Mike Link to comment Share on other sites More sharing options...
klammdiva Posted May 10, 2012 Author Share Posted May 10, 2012 I know t's not working anymore I just tried to to re install the version 1.4.7.3 using fillezilla but it made it worst I esrased everything nothing is working anymore :"( I am so lost Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 10, 2012 Share Posted May 10, 2012 I know t's not working anymore I just tried to to re install the version 1.4.7.3 using fillezilla but it made it worst I esrased everything nothing is working anymore :"( I am so lost In this situation, I would definitely recommend that you restore your backup of your site. -Mike Link to comment Share on other sites More sharing options...
klammdiva Posted May 10, 2012 Author Share Posted May 10, 2012 how do i do that? Link to comment Share on other sites More sharing options...
klammdiva Posted May 10, 2012 Author Share Posted May 10, 2012 I do not have a htcaccess file , or a plublic_html , public _ftp, or www file anymore I have erased everything do I need to contact my host provider? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 10, 2012 Share Posted May 10, 2012 Hi klammdiva, Any time you upgrade your site, PrestaShop ALWAYS recommends you do a full backup first for this specific sort of situation. If you do not have any of that, you will want to try calling your host but they may not have access to it either. -Mike Link to comment Share on other sites More sharing options...
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