sn.aksh Posted May 10, 2012 Share Posted May 10, 2012 Dear All, I have to add a new email template for delivery of a product. Please let me know how can i add new email templates. I can only edit the email templates under Tools-> Translations -> email templates. But i need to create new templates. Please let me know, Akshay 1 Link to comment Share on other sites More sharing options...
Dashino Posted May 10, 2012 Share Posted May 10, 2012 (edited) Hi, I need the same feature to add a new order status with a new mail sent to custmer. I have create another 2 file (based on Order_conf file): order_conf2.html order_conf2.txt I put the file in /mails/it/ folder (my site is in italian) But when I try to add a new order status, I can't chose my new mail template. Dashino Edited May 10, 2012 by Dashino (see edit history) Link to comment Share on other sites More sharing options...
SuperCharlie Posted July 7, 2012 Share Posted July 7, 2012 OK I want this too. How do you make a new email template. Being able to add a new status is pretty worthless if you cant add an email alert (email template) and have to select from the ones that are already there..and have their own statuses (statusi?) Link to comment Share on other sites More sharing options...
Dashe Posted July 10, 2012 Share Posted July 10, 2012 I find a solution using a different name "Reminder_pack.html" instead of order_conf2.html Tks Link to comment Share on other sites More sharing options...
nspinheiro Posted January 7, 2013 Share Posted January 7, 2013 Sorry to un-dig this but i am not being able to create a new e-mail template. I've create 2 new files and include them on the mails folder for my language, but they do not appear on the back office for translation /edition Link to comment Share on other sites More sharing options...
Kaby Posted May 30, 2013 Share Posted May 30, 2013 UP ! Did anyone find a solution apart of updating an existing template ? I created 2 fils in my mails template folder aswell, one .html, one .txt but I can't find them in the BO / use them to send an email and chose my template. Thanks. Link to comment Share on other sites More sharing options...
Kaby Posted May 30, 2013 Share Posted May 30, 2013 Hi all ! If anyone is still looking for the solution it's not obvious but easy: You have to add your template (both format .html ans . txt) in ALL languages folder which are set on your prestashop BO (or at least English, just have fr and en folder here) : root/mails/en Hope you will find it quickly and won't waste much time... Regards 8 2 Link to comment Share on other sites More sharing options...
parsifal Posted September 10, 2013 Share Posted September 10, 2013 Hi all ! If anyone is still looking for the solution it's not obvious but easy: You have to add your template (both format .html ans . txt) in ALL languages folder which are set on your prestashop BO (or at least English, just have fr and en folder here) : root/mails/en Hope you will find it quickly and won't waste much time... Regards Thank you very much Kaby, you are a lifesaver! I could not, for the life of me, figure out why the email template I created didn't appear in the Backoffice for further editing. Thank you! Even though I'm not the OP, I think that this topic should be marked as solved. 3 Link to comment Share on other sites More sharing options...
soni991 Posted December 7, 2014 Share Posted December 7, 2014 I tried to put the file with different name in language folder: i have 2 Zh and En but nothing seems to work. Any ideas. Link to comment Share on other sites More sharing options...
soni991 Posted December 7, 2014 Share Posted December 7, 2014 I tried to put the file with different name in language folder: i have 2 Zh and En but nothing seems to work. Any ideas. Well Sorry i just overlooked that i have two prestashop shop installed on my server and i was looking and configuring one and looking for change to happen on other when i realised this i went to the mail folder of particular prestashop and hence it works. Link to comment Share on other sites More sharing options...
MaXi32 Posted May 4, 2015 Share Posted May 4, 2015 I have no problem creating the email template. I just create a copy of bankwire.html and bankwire.txt, rename the file example maybank.html and maybank.txt and put in the same directory, I can select the template straight away from the status setting. Link to comment Share on other sites More sharing options...
hrachocode2 Posted October 4, 2017 Share Posted October 4, 2017 I have no problem creating the email template. I just create a copy of bankwire.html and bankwire.txt, rename the file example maybank.html and maybank.txt and put in the same directory, I can select the template straight away from the status setting. In order statuses, I see also, but what if I want to edit that template in locaizations->translations->modify section? I cannot see my renamed template there to modify Link to comment Share on other sites More sharing options...
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