Downloadable products

[david_king]

I am trying to upload photographs for customers to download. But Presta Shop will not upload files. I have even tried with 50k files and no joy. On the back office there is just an error message that "This products is missing....[with the download address]"

 

Is this a known issue?

 

Just to make things clearer...I am a photographer the photographs are products. Other product photographs upload fine.

 

I would be gratefull for any help.

Edited May 7, 2012 by david_king (see edit history)

[david_king]

It is a shame that I will have to use another ecommerce solution as Presta shop will not upload "downloadable" products. Seems strange as I would imagine there are many who wouldwant to use this feature.

[tomerg3]

Prestashop has no problems with downloadable products, at least not something that is a part of Prestashop, but rather a server issue on your end.

 

What happens after you select a file to upload?

Did you make sure the /uploads /downloads folder have proper writing permissions?

You can also try to check out the main error log in your server, and see if there are any errors (best if you check that after trying to upload).

[david_king]

I still have trouble uploading photographs for download... file size is approx 7m ...my server limit is 8M permissions are fine for up/download folders...here is a shot of my back office screen 1.4.7.2 the uploadbrows box does not populate...this is my third installation of presta shop

 

Please... what am I doing wrong here ?

 

Edited May 31, 2012 by david_king (see edit history)

[david_king]

Well....this is wierd! Problem resolved if I use Firefox but the function does not work on any other browser...! what gives?

[Alt100]

I have the same problem using IE, If I use Chrome it works fine.