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[Solved]Help! Can't login into the Back-Office


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Hi, Mike,

Can you tell me more about the credentials? I have no idea about it. I think maybe it's the problem. Becuase I used to use a Proxy of America to navegate sites. But when I tried to login to the Demo, I used the Proxy on and off both, also with FireFox and GoogleChrome but in any case I neither could land.

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Hi, Mike, Can you tell me more about the credentials? I have no idea about it. I think maybe it's the problem. Becuase I used to use a Proxy of America to navegate sites. But when I tried to login to the Demo, I used the Proxy on and off both, also with FireFox and GoogleChrome but in any case I neither could land.

When you click here, right under the blue button that says "View our Store Admin" you should see the login information (email and password) to use in order to log in.

 

-Mike

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If you are proxying on thing that could be happening is a cookie error or your proxy is not allowing https calls. If you are using a browser like firefox portable with a tor distro or google chrome with proxy switchy it is more than likely not going to work.

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  • 2 weeks later...

The problem still exists, I can't login into the Backend of the Demo, even if I disconect the Proxy.

The scene is: when I input the username and the password correctly and click "login", I get into it in the first few seconds. And then turn around to the login screen.

I find some similar problems in some forums (but it's other platform not prestashop), they solve it by change the "config_global=1" to "config_global=0". I want to know if Prestashop has some similiar configuration to settle it? Or if it is or not the problem of IP?

 

Thanks a lot for your help! I hope it can be sorted out ASAP.

P.D.: For a momento I did't post because I had tried to use Magento, but Magento isn't suitable for a beginner like me. I want to use Prestashop, but I even can't login into the demo.

Edited by 凯和prestashop (see edit history)
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