rigox2002 Posted May 2, 2012 Share Posted May 2, 2012 I recently updated my store once the update was complete my slider module does not show up on my website. it is installed in back office area. before i did the upgrade it showed up when enabled with no problem. i contacted the developer of the add on and he said it was compatible with prestashop 1.4.7.3 so not sure what is going on. any ideas what i could do to get ti to show back up? thanks in advance for the help. Module: VTEM Skitter (slider that goes in-between my header menu and my products area. updated my store from prestashop version 1.4.3.0 to 1.4.7.3 Server information Prestashop version: 1.4.7.3 Server information: Linux #1 SMP Mon Nov 28 18:28:22 EST 2011 i686 Server software version: Apache/2 PHP version: 5.2.17 MySQL version: 5.0.[spam-filter]log I have included a couple of pictures from my back office. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 2, 2012 Share Posted May 2, 2012 Hi rigox, I don't see any images. Can you please repost them using our attachment system under "More Reply Options"? -Mike Link to comment Share on other sites More sharing options...
rigox2002 Posted May 2, 2012 Author Share Posted May 2, 2012 ok, sending rite now. thanks for the help. Link to comment Share on other sites More sharing options...
rigox2002 Posted May 2, 2012 Author Share Posted May 2, 2012 images added. Link to comment Share on other sites More sharing options...
MEG Venture Posted May 2, 2012 Share Posted May 2, 2012 Did you check positions? It may not be hooked to the home page. Link to comment Share on other sites More sharing options...
rigox2002 Posted May 2, 2012 Author Share Posted May 2, 2012 As far as I know it is hooked. One of the pictures I uploaded is a picture of the positions tab. I'm sure it is though because when I enabled it it made the space for the module between my header menu and body. Link to comment Share on other sites More sharing options...
MEG Venture Posted May 2, 2012 Share Posted May 2, 2012 The hook seems that the module is on top of the page. Are you sure about the hook? Shouldn't it be at home hook? Link to comment Share on other sites More sharing options...
MEG Venture Posted May 2, 2012 Share Posted May 2, 2012 Did you try to uninstall and install? And are the performance settings allowing changes? (Force compile enabled, cache disabled?) Link to comment Share on other sites More sharing options...
rigox2002 Posted May 2, 2012 Author Share Posted May 2, 2012 No when I purchased the template it was setup that way it had the slider in the top pages. It worked before I upgraded prestashop to the latest version. I have tried down a couple of clean installs thing I was messing something up but I still didn't work. Link to comment Share on other sites More sharing options...
MEG Venture Posted May 2, 2012 Share Posted May 2, 2012 Please apply what I mentioned above: Performance settings, install/uninstall Link to comment Share on other sites More sharing options...
rigox2002 Posted May 2, 2012 Author Share Posted May 2, 2012 Yes all the performance is enables the way you mentioned. I have tried uninstalling the module and prestashop itself and no luck. Link to comment Share on other sites More sharing options...
Dh42 Posted May 2, 2012 Share Posted May 2, 2012 Your module is showing up, it is just not working. Link to comment Share on other sites More sharing options...
rigox2002 Posted May 2, 2012 Author Share Posted May 2, 2012 What can I do to troubleshoot why it's now showing up or working correctly? Link to comment Share on other sites More sharing options...
Dh42 Posted May 2, 2012 Share Posted May 2, 2012 Your search module it throwing a js error. Disable it and your slider should work fine. Link to comment Share on other sites More sharing options...
rigox2002 Posted May 2, 2012 Author Share Posted May 2, 2012 I'm a complete noobie how would I go about fixing that on the search block module? Link to comment Share on other sites More sharing options...
Dh42 Posted May 2, 2012 Share Posted May 2, 2012 Try this first. Go to preferences >> Search and turn ajax and auto complete off. Link to comment Share on other sites More sharing options...
rigox2002 Posted May 2, 2012 Author Share Posted May 2, 2012 Ok just did what you suggested and it worked. Thanks a lot for all the help. Link to comment Share on other sites More sharing options...
Dh42 Posted May 2, 2012 Share Posted May 2, 2012 No problem Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 2, 2012 Share Posted May 2, 2012 Thanks for the help DesignHaus! I'll go ahead and mark this thread as solved. Happy selling! -Mike Link to comment Share on other sites More sharing options...
PeteAH Posted June 27, 2012 Share Posted June 27, 2012 This fixed ALOT of issues for me. By simply disabling the modules that were showing errors (with error reporting on see - http://www.prestashop.com/forums/topic/174183-modules-not-showing/ ) it fixed modules not showing, liveedit not loading and numerous other issues. Just an FYI if you fall on this while googling like I did. Pay it forward and all that... Link to comment Share on other sites More sharing options...
ssekazinga Posted October 12, 2012 Share Posted October 12, 2012 Hi peopel, I have version 1.5 upgraded but i can't see the modules in BO section and the position gives ablank page. can someone help? regards Julius Noble Link to comment Share on other sites More sharing options...
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