toutelle Posted April 27, 2012 Share Posted April 27, 2012 Hello Yesterday, there was a restart on our server, where our prestashop (1.4.3) is hosted. Since the server is running again, the prestashop search on the page is not working anymore. I rebuilded the index completely, but still, the search doesn't work anymore. --> www.tutel.ch Do you know, why this could be? Did anyone else also face such a problem and how could I maybe solve it? Best Regards and many thanks for your support. Link to comment Share on other sites More sharing options...
Bazze Posted April 27, 2012 Share Posted April 27, 2012 Hello Yesterday, there was a restart on our server, where our prestashop (1.4.3) is hosted. Since the server is running again, the prestashop search on the page is not working anymore. I rebuilded the index completely, but still, the search doesn't work anymore. --> www.tutel.ch Do you know, why this could be? Did anyone else also face such a problem and how could I maybe solve it? Best Regards and many thanks for your support. I read another thread about this issue, they solved it by downgrading the PHP version. What PHP version are you using? Were the PHP version updated after the restart? Link to comment Share on other sites More sharing options...
toutelle Posted April 27, 2012 Author Share Posted April 27, 2012 Hi Yes, the php version was updated amongst others: - PHP 5.3 (von 5.3.5 auf 5.3.10) - ghostscript von 8.71 auf 9.05 - mysql-client von 5.1.54 auf 5.5.20 - postgresql-client von 8.4.6 auf 9.1.2 - Imagemagick Update von 6.7.0.10 auf 6.7.4.4 - Perl von 5.10.1 auf 5.12.4 - pcre von 8.12 auf 8.30 I don't think, my hoster is willing to downgrade, so I will need to upgrade.. But is it maybe possible, just to upgrade small parts of my prestashop installation instead of having the whole shop updated? best regards and many thanks Link to comment Share on other sites More sharing options...
Bazze Posted April 27, 2012 Share Posted April 27, 2012 Hi Yes, the php version was updated amongst others: - PHP 5.3 (von 5.3.5 auf 5.3.10) - ghostscript von 8.71 auf 9.05 - mysql-client von 5.1.54 auf 5.5.20 - postgresql-client von 8.4.6 auf 9.1.2 - Imagemagick Update von 6.7.0.10 auf 6.7.4.4 - Perl von 5.10.1 auf 5.12.4 - pcre von 8.12 auf 8.30 I don't think, my hoster is willing to downgrade, so I will need to upgrade.. But is it maybe possible, just to upgrade small parts of my prestashop installation instead of having the whole shop updated? best regards and many thanks I don't know exactly what in the new PHP version that is causing this. I know in the previous thread they solved it by downgrading the PHP version back to 5.3.5. You should file a bug report at http://forge.prestashop.com, if there isn't one already about this issue. Link to comment Share on other sites More sharing options...
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