Loyalty point error - "unavailable on discounts" when paid on other currencies

[cast]

 

I have a customer asking me why she didn't get any points even she has purchased the minimum amount to obtain a point.

 

I've checked loyalty point module's configuration and the configuration was right. the minimum amount, status, and categories for points to be available.

 

One thing that I guess was is it because of she paid with paypal? because in loyalty point module's config, all of the amount is stated in IDR (Indonesian Rupiah), and she paid with paypal, which converted the currencies to USD.

 

Does loyalty point module only work on one currency? Or it's a new bug in loyalty module?

[phrasespot]

There s no need to guess. You are in the best position to answer the question you are asking. Create a test account in FO, place some orders using a non-PayPal payment method and check if the loyalty points are assigned, then try with some orders with PayPal and check again. You will determine if it is working or not. If you think you found a bug then open an issue ticket.