Email address for contact form

[MikeJD]

Emails from the site are not being received or are going to the wrong address. Where can I enter or change the email address which is used from the contact form? The site email address is set in 'Preferences' but doesn't seem to be used.

 

Emails from the contact form are going to my address ( i am the webmaster who set up the site) instead of to the shop owner.

 

Thanks

 

Mike Davies

[hxd]

Well, as you have probably noticed by default on the contact us form customers can choose whether to send the message to the customer service or to the webmaster.

 

You can change the emails for both from the back office>Employees tab>Contacts sub-tab. You'll see there the accounts for the webmaster and customer service. Just edit the desired account and change the email address.

 

When you change the email address form the Preferences tab>Contact Information sub-tab this doesn't affect the customer service email, for example.

 

Hope this helps.