yecine06 Posted April 23, 2012 Share Posted April 23, 2012 Hello, I have tried to setup my google apps smtp configuration but when i try to send and email i have the following error message " Erreur: merci de vérifier votre configuration Authentication failed using username '[email protected]' and password '*******'" The username and login are correct i have verified them ... Does someone have an idea why it doesn't work ... with a classical gmail account (not on my google apps domain it works) Link to comment Share on other sites More sharing options...
El Patron Posted April 23, 2012 Share Posted April 23, 2012 My understanding is that google mail uses pop not smtp. more info Link to comment Share on other sites More sharing options...
yecine06 Posted April 23, 2012 Author Share Posted April 23, 2012 From what i read in the page you have shared google allow smtp (i use smtp on my iphone and also on my client mail) so google allow that But i don't know why it's not working for prestashop, and if i put a gmail account ([email protected]) it works it's when i set a [email protected] that it doesn't Link to comment Share on other sites More sharing options...
El Patron Posted April 23, 2012 Share Posted April 23, 2012 ooops...sorry, you are correct...now I am certain I don't know...best of luck! Link to comment Share on other sites More sharing options...
yecine06 Posted April 23, 2012 Author Share Posted April 23, 2012 thanks for your help anyway hope someone will be able to help me Link to comment Share on other sites More sharing options...
El Patron Posted April 23, 2012 Share Posted April 23, 2012 I've set this up for people in the past and set the domain dns for google mail server... is this the configuration setup you went through? http://support.google.com/a/bin/answer.py?hl=en&hlrm=en&answer=33352 Link to comment Share on other sites More sharing options...
yecine06 Posted April 23, 2012 Author Share Posted April 23, 2012 I desperately reseted the password and now it works ... stange thing is that i was able to login on gmail with the old password 1 Link to comment Share on other sites More sharing options...
RockyRocks Posted January 17, 2014 Share Posted January 17, 2014 @yecine06 You are right brother...I think Prestashop team must look at this issue....I was also getting the same error that you were. And when i changed my Gmail password then suddenly all works fine...I am using Version 1.5.6.1. Link to comment Share on other sites More sharing options...
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