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E-Mail Problem


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I'm just setting up a new shop with the new PrestaShop version.

I did a few test orders and face a problem with the e-mails
(order confirmation, out of stock, awaiting bank wire payment etc.).

All automatic generated e-mails come like this:

\n<html>\n<head>\n <meta http-equiv="Content-Type" content="text/html; charset=utf-8">\n <title>Nachricht von handtaschen-online.ch</title>\n</head>\n<body>\n

\n handtaschen-online.chHallo frank BRAEGGER, vielen Dank für Ihrem Einkauf bei handtaschen-online.ch.
 
Bestellübersicht
 
\n Bestellung: #000012 vom 2009-04-08 04:38:28\n

Bezahlart: Überweisung\n

 
\n
...and so on.

I tried a few different mail servers, different e-mail accounts and changed the setting to any possibility
(php, smtp, html only, text only, both...). If I choose "Text only" for example I get just a blank e-mail.

I'm using the shop in German version - could this be the problem? Or the hosting company where my
shop hosted?

I'm glad to get any idea of what's wrong...
Thanks a lot
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  • 2 weeks later...

Hi!

I have this problem since I installed Portuguese language.

I thoughth too it could come from languages yes.

Where can I found a solution ?
Does it comes form the file language we import?
What can Î edit?

Thanks regards
Rick

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I don't know what could be edited that the new version of the
shop works in other languages than English.
So - if anyone knows - pls post here. Otherwise we have to
wait for the PrestaShop programming crew to fix this problem :).

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If it is to install old version of Presta Shop. How do we do?

-download and backup of all files + DB

-install prestashop old version

-update by upload all files, and update the DB with the DUMP

AND IT WILL BE OK? AS THE LAST SHOP ?

Thanks, regards
RicK

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hi,
our translation works for me only one bug needs to be fixed,
the bankwiremodule for example don´t get the data for of the customer
i´m working on it right now.
the problem is that they change the name from surname to firstname
in the code for example, I ad the translation
oh and you need to copy the mails via ftp and create a german, file, so it was in my case.
for example copy english file and make a de file

it works also with the new alpha
first create a new language in the backend, deutsch , de ,
than import the gzip via backend, do not unzip it on your pc!!!!
upload it the way it is.

sd

de(2).gzip

7173_t5p9LenD0xWcq32zBtYg_t

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  • 7 months later...

Hello
The trouble come from the dowloaded language pack.
I've check the german gzip file and I've found that the files .html in the mails folder are full of \r\n.
I've check an other language (the lituanian) with the same method and it appear that he files are OK in this language.


Presta team : Is is possible to provide a valid German (and other) Translation ?

Thanks in advance...

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