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Hi there,

 

I have had a customer order a couple of products from my shop. One of these is a backorder. My questions are:

 

how do I view which product is the one on backorder - as it dosent seem to specify which one is the backorder and which ones are not?

 

If the customer doesnt want to wait for the back order and I refund the product how am i able to remove the backorder product from the invoice? as I have refunded the product but it has not reduced the overall invoice total?

 

And finally once I have sent out a product that is on backorder how do I get it off backorder once it is supplied?

 

Thanks!

Alison

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